Assistant Shop Manager

T5 WEST OPERATIONS LLC; Las Cruces (NM); On-site; USD 19,286 - 28,929; Full time

Benefits offered by this job

Flexible schedule

Paid time off

401(k)

Dental insurance

Health insurance

Vision insurance

Job summary

The Take 5 Family in Las Cruces, NM is hiring an Assistant Shop Manager to lead day-to-day operations in a fast-paced oil-change service shop.

You will check in with customers, stand in for the Shop Manager when needed, oversee floor activity, train teammates, manage inventory, and ensure high quality customer care. The role combines frontline service with leadership opportunities.

Qualifications

• Must gain strong knowledge of oils and services.
• Must maneuver in and out of a shallow pit safely.
• You will walk, stand, bend, and twist for extended periods.
• Able to lift up to 50 pounds and work in varying weather.
• Excellent communication with the public is required.
• Job Type: Full-time; Pay: $14.00 - $21.00 per hour.

Responsibilities

• Check in with customers before they leave to ensure a great experience.
• Assume responsibility for Shop Manager in the Manager’s absence.
• Run the floor, ensure tasks are completed, and customer satisfaction is met.
• Perform opening and closing procedures.
• Assist with counting and adjusting inventory.
• Train and develop subordinates; be a role model for the team.
• Perform technician duties such as oil changes and related services.
• Deliver excellent customer service verbally and in writing; process payments.

Skills

Customer service

Leadership

Team management

Communication

Store operations

Job description

Job Details

Job Location: 1457 - Las Cruces Valley - LAS CRUCES, NM 88005
Position Type: Full Time
Salary Range: $14.00 - $21.00 Hourly
Travel Percentage: None
Job Shift: Day
Job Category: Automotive

The Take 5 Family is hiring customer service maniacs!

People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way for changing oil, replacing wiper blades/air filters, filling air in tires, other light maintenance services, and how to oversee a shop. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.

What Employees Love about Take 5

• The Pit Tech to President career path; Take 5 is committed to supporting your career goals.
• The family environment
• Employee contests
• Opportunity to meet new people every day
• Community involvement
• Learning new skills

Responsibilities

What does an Assistant Shop Manager (ASM) do?

• Check in with customers before they leave the shop to make sure they had a great experience.
• Assume the responsibility and authority of the Shop Manager in the Shop Manager’s absence.
• Running the floor (making sure each employee is where they need to be, ensuring everything has been checked on each vehicle, and every customer is satisfied before they leave).
• Perform opening and closing procedures.
• Assist with counting and adjusting inventory.
• Anyone in Management is always responsible for training and developing their subordinates.
• Being a role model to the other employees in the shop.
• Holding team members accountable.

ASMs are also expected to perform all technician duties including but not limited to:

• Drain motor oil, change oil filter, grease chassis fittings
• Wash windshield and adjust tire pressure
• Inspect and top off fluids
• Assist the customer in selecting oil type and other services
• Deliver excellent customer service both verbally and written
• Process payment for services performed.
• Perform coolant exchanges and fill services
• Restock and maintain inventory levels on the floor
• Maintain shop, office, and bathroom cleanliness

Qualifications

Good to Know Before You Start!

• It might feel like you are studying for a test at the beginning. It’s important that all employees gain a strong knowledge of our oils and services.
• Must maneuver in and out of a shallow 3’ deep pit used to position yourself safely under cars
• You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning
• You may need to work in hot/cold weather conditions
• Always be alert and aware of your surroundings
• Must be able to lift up to fifty (50) pounds
• Must be able to communicate with the public
• Need to have reliable transportation
• Job Type: Full-time
• Pay: $14.00 - $21.00 per hour
• Benefits: Flexible schedule, Paid time off, 401(k), Dental insurance, Health insurance, Vision insurance
• Schedule: 8 hour shift, Weekends as needed
• Work Location: In person – Shop Address