Assistant Manager

Take 5 Oil Change Biloxi; Irondale (AL); Presencial; USD 42 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Career path opportunities

Family environment

Transfer to locations nationwide

Community involvement

Resumo da oferta

Take 5 Oil Change is seeking an Assistant Shop Manager to lead daily shop operations and supervise a team of technicians and advisors. The ASM will ensure a positive customer experience, supervise service quality, and uphold safety and cleanliness standards.

The role includes opening/closing procedures, inventory control, and training subordinates to maintain Take 5 standards. A strong, energetic personality and reliability are essential for success in this fast-paced service environment.

Qualificações

• Knowledge of oils and services offered by Take 5.
• Ability to train and develop subordinates.
• Physical requirements including lifting up to 50 pounds.

Responsabilidades

• Check in with customers to ensure a great experience.
• Assume responsibility in Shop Manager's absence.
• Run the floor and ensure each vehicle is serviced correctly and customers are satisfied.
• Perform opening and closing procedures.
• Assist with inventory counts and adjustments.
• Train and develop team members.

Conhecimentos

Team leadership

Customer service

Communication

Descrição da oferta de emprego

Assistant Shop Manager Position Overview

The Take 5 Family is hiring customer service maniacs!

People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way for changing oil, replacing wiper blades/air filters, filling air in tires, other light maintenance services, and how to oversee a shop. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.

What Employees Love about Take 5

• The Pit Tech to President career path; Take 5 is committed to supporting your career goals. Over 90% of Shop Managers started as Lube Techs.
• The family environment
• Benefits/Pay information if applicable
• Easy to transfer to locations across the country
• Opportunity to meet new people every day
• Community involvement
• Learning new skills

Good to Know Before You Start!

• It might feel like you are studying for a test at the beginning. It's important that all employees gain a strong knowledge of our oils and services.
• Must maneuver in and out of a shallow 3' deep pit used to position yourself safely under cars
• You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning
• You may need to work in hot/cold weather conditions
• Always be alert and aware of your surroundings
• Must be able to lift up to fifty (50) pounds
• Need to have reliable transportation

What does an Assistant Shop Manager (ASM) do?

• Check in with customers before they leave the shop to make sure they had a great experience.
• Assume the responsibility and authority of the Shop Manager in the Shop Manager's absence.
• Running the floor (making sure each employee is where they need to be, ensuring everything has been checked on each vehicle, and every customer is satisfied before they leave).
• Perform opening and closing procedures.
• Assist with counting and adjusting inventory.
• Anyone in Management is always responsible for training and developing their subordinates.
• Being a role model to the other employees in the shop.
• Holding team members accountable.
• ASMs are also expected to perform all technician duties including but not limited to:
  • Drain motor oil, change oil filter, grease chassis fittings
  • Wash windshield and adjust tire pressure
  • Inspect and top off fluids
  • Assist the customer in selecting oil type and other services
  • Process payment for services performed.
  • Perform coolant exchanges and transmission drain & fill services
  • Restock and maintain inventory levels on the floor
  • Maintain shop, office, and bathroom cleanliness