Assistant Manager

Take 5 Oil Change; Irondale (AL); On-site; USD 42,000 - 54,000; Full time

Job summary

Take 5 Oil Change in Irondale, AL, is seeking an Assistant Shop Manager to lead daily operations and deliver exceptional customer experiences. You will supervise the team, ensure quality service, and uphold safety and cleanliness standards.

The role involves training staff, stepping in for the Shop Manager when needed, and maintaining inventory and financial controls. A positive, proactive attitude and reliability are essential.

Qualifications

• Previous management experience in fast-paced retail or service settings.
• Ability to lead a team and ensure customer satisfaction.
• Willingness to train and develop staff.
• Strong communication and problem-solving skills.

Responsibilities

• Check in with customers before they leave the shop to ensure a great experience.
• Assume responsibility and authority of the Shop Manager in the Manager's absence.
• Oversee floor to ensure staff are where they should be and customers are served.
• Perform opening and closing procedures.
• Assist with counting and adjusting inventory.
• Train and develop subordinates; act as a role model.
• Hold team members accountable.
• Perform technician duties as needed: oil changes, filters, tire pressure checks, fluid tops.
• Process payments for services performed.
• Maintain shop, office, and bathroom cleanliness.

Skills

People management

Customer service

Leadership

Team training

Job description

Assistant Shop Manager Position Overview

The Take 5 Family is hiring customer service maniacs!

People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way for changing oil, replacing wiper blades/air filters, filling air in tires, other light maintenance services, and how to oversee a shop. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.

What Employees Love about Take 5

• The Pit Tech to President career path; Take 5 is committed to supporting your career goals. Over 90% of Shop Managers started as Lube Techs.
• The family environment
• Benefits/Pay information if applicable
• Easy to transfer to locations across the country
• Opportunity to meet new people every day
• Community involvement
• Learning new skills

Good to Know Before You Start!

• It might feel like you are studying for a test at the beginning. It's important that all employees gain a strong knowledge of our oils and services.
• Must maneuver in and out of a shallow 3' deep pit used to position yourself safely under cars
• You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning
• You may need to work in hot/cold weather conditions
• Always be alert and aware of your surroundings
• Must be able to lift up to fifty (50) pounds
• Need to have reliable transportation

What does an Assistant Shop Manager (ASM) do?

• Check in with customers before they leave the shop to make sure they had a great experience.
• Assume the responsibility and authority of the Shop Manager in the Shop Manager's absence.
• Running the floor (making sure each employee is where they need to be, ensuring everything has been checked on each vehicle, and every customer is satisfied before they leave).
• Perform opening and closing procedures.
• Assist with counting and adjusting inventory.
• Anyone in Management is always responsible for training and developing their subordinates.
• Being a role model to the other employees in the shop.
• Holding team members accountable.
• ASMs are also expected to perform all technician duties including but not limited to:
  • Drain motor oil, change oil filter, grease chassis fittings
  • Wash windshield and adjust tire pressure
  • Inspect and top off fluids
  • Assist the customer in selecting oil type and other services
  • Process payment for services performed.
  • Perform coolant exchanges and transmission drain & fill services
  • Restock and maintain inventory levels on the floor
  • Maintain shop, office, and bathroom cleanliness