Assistant Shop Manager

The Durban Group; El Paso (TX); On-site; USD 19,000 - 29,000; Full time

Benefits offered by this job

Flexible schedule

Paid time off

401(k)

Dental insurance

Health insurance

Vision insurance

Job summary

Take 5 Family in El Paso, TX is seeking an Assistant Shop Manager to lead daily shop operations and provide excellent customer service. You will step in for the Shop Manager when needed, supervise the floor, train teammates, and help open/close the shop while maintaining a clean, well‑stocked environment.

Strong communication, reliability, and the ability to manage a team in a fast-paced oil-change setting are essential.

Qualifications

• Willingness to learn oil change procedures and shop services
• Strong communication with customers and colleagues
• Ability to lead and motivate a team in a fast-paced environment
• Reliability and punctuality in a hands-on retail/auto setting

Responsibilities

• Check in with customers to ensure a great experience
• Step in for Shop Manager when needed
• Oversee floor activity and ensure vehicle checks are completed
• Execute opening and closing procedures
• Assist with inventory counting and adjustments
• Train and develop subordinates; be a role model
• Ensure accountability of team members
• Perform technician duties such as oil changes and related services
• Maintain shop cleanliness and restock supplies

Skills

Customer service

Leadership

Team supervision

Communication

Job description

Job Details: Job Location: EL PASO, TX 79932, Position Type: Full Time, Salary Range: $14.00 - $21.00 Hourly, Travel Percentage: None, Job Shift: Any, Job Category: Automotive, The Take 5 Family is hiring customer service maniacs!

People person? Do you enjoy leading a team? Outgoing and positive attitude? We will train you the Take 5 way for changing oil, replacing wiper blades/air filters, filling air in tires, other light maintenance services, and how to oversee a shop. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.

What Employees Love about Take 5

• The PitTech to President career path; Take 5 is committed to supporting your career goals.
• The family environment
• Employee contests
• Opportunity to meet new people every day
• Community involvement
• Learning new skills

Responsibilities:

What does an Assistant Shop Manager (ASM) do?

• Check in with customers before they leave the shop to make sure they had a great experience.
• Assume the responsibility and authority of the Shop Manager in the Shop Manager’s absence.
• Running the floor (making sure each employee is where they need to be, ensuring everything has been checked on each vehicle, and every customer is satisfied before they leave).
• Perform opening and closing procedures.
• Assist with counting and adjusting inventory.
• Anyone in Management is always responsible for training and developing their subordinates.
• Being a role model to the other employees in the shop.
• Holding team members accountable.

ASMs are also expected to perform all technician duties including but not limited to:

• Drain motor oil, change oil filter, grease chassis fittings
• Wash windshield and adjust tire pressure
• Inspect and top off fluids
• Assist the customer in selecting oil type and other services
• Deliver excellent customer service both verbally and written
• Process payment for services performed.
• Perform coolant exchanges and fill services
• Restock and maintain inventory levels on the floor
• Maintain shop, office, and bathroom cleanliness

Qualifications: Qualifications:

Good to Know Before You Start!

• It might feel like you are studying for a test at the beginning. It’s important that all employees gain a strong knowledge of our oils and services.
• Must maneuver in and out of a shallow 3’ deep pit used to position yourself safely under cars
• You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning
• You may need to work in hot/cold weather conditions
• Always be alert and aware of your surroundings
• Must be able to lift up to fifty (50) pounds
• Must be able to communicate with the public
• Need to have reliable transportation

Job Type: Full-time

Pay: $14.00 - $21.00 per hour

Benefits: Flexible schedule, Paid time off, 401(k), Dental insurance, Health insurance, Vision insurance

Schedule: 8 hour shift, Weekends as needed

Work Location: In person – Shop Address