Assistant Service Manager - Service Ops Leader

Bane-Welker Equipment; Pendleton (IN); On-site; USD 45,000 - 60,000; Full time

Job summary

Bane-Welker Equipment in Pendleton, Indiana, seeks an Assistant Service Manager to aid in service operations, manage shop assignments, and ensure customer satisfaction. The role requires maintaining efficient communication between the Service Manager and Technicians to meet service goals.

Candidates should possess strong organizational skills, leadership qualities, and a customer-focused attitude. A solid knowledge of agricultural equipment repair and proficiency in Microsoft Office are essential.

Qualifications

• Customer-focused attitude with a service mentality.
• Experience in agricultural equipment repair and leadership.
• Strong organizational and systematic skills.

Responsibilities

• Assist with service operations and manage workflow.
• Facilitate customer service processes effectively.
• Supervise technicians and optimize service profitability.

Skills

Customer service mindset

Organizational ability

Knowledge of agricultural equipment repair

Leadership skills

Mechanical knowledge

Proficiency in Microsoft Office

Tools

Diagnostic equipment

Shop equipment

Job description

Bane-Welker Equipment in Pendleton, Indiana, seeks an Assistant Service Manager to aid in service operations, manage shop assignments, and ensure customer satisfaction. The role requires maintaining efficient communication between the Service Manager and Technicians to meet service goals.

Candidates should possess strong organizational skills, leadership qualities, and a customer-focused attitude. A solid knowledge of agricultural equipment repair and proficiency in Microsoft Office are essential.