Assistant Service Manager: On-Call Maintenance Leader

Morgan Properties; Dayton (OH); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Sign-on bonus: $1,000

Rent discount up to 50%

401(k) with company match

Medical, dental, and vision benefits

Paid time off including holidays

Job summary

Morgan Properties is hiring an Assistant Service Manager to maintain high standards across our communities. The role requires leading a maintenance team, mentoring staff, and delivering timely repairs with an emphasis on safety and resident satisfaction.

You will coordinate on-call coverage, manage inventories, and schedule preventive maintenance, repairs, and makes-readies while ensuring open communication with residents and colleagues.

Qualifications

• Active and valid driver’s license required.
• HVAC/EPA/CFC certification preferred.
• One-year certificate or 2–4 years of related experience, or equivalent education and experience.

Responsibilities

• Lead, develop, and mentor the maintenance team to diagnose problems and perform repairs.
• Provide expert troubleshooting in HVAC, electrical, plumbing, pool maintenance, carpentry, drywall, exterior structure, and appliance repair.
• Establish and manage 24-hour on-call schedule and be available for on-site emergencies.
• Organize inventory of maintenance materials and manage work orders and preventive schedules.
• Regularly inspect community buildings and vacant units; complete tasks assigned by the Service Manager.

Skills

Team leadership

Maintenance knowledge

Customer service

Education

HVAC/EPA/CFC Certification

One-year certificate

Job description

Advance your maintenance career with Morgan Properties- Where Growth and Opportunity Await! - $1,000 Sign On Bonus!

Now hiring an Assistant Service Manager!

We are seeking an Assistant Service Manager with a "Whatever It Takes" approach to join our team! In this full-time role, you will be responsible for maintaining the community to the highest standards while building positive relationships with residents and colleagues. Your commitment to doing the right thing, communicating openly, and treating others with respect will help create a safe, welcoming, and well-maintained living environment.

As the Assistant Service Manager, you will help to:

Manage, develop, and mentor the team in diagnosing problems and making repairs.

Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.

Be Accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally be available, always, in the event of snow, ice or other on-site emergencies.

Manage and organize inventory of all maintenance materials.

Establish an on-call schedule, preventive maintenance schedule, make ready schedule and general work order schedule for team.

Regularly inspect community buildings, including vacant units.

Complete tasks assigned by the Service Manager.

Compensation & Incentives

Base Pay: $23.00 – $28.00/hour

Up to 50% Rent Discount

Property Staff Shared Renewal Commissions

Morgan Essentials: $300 quarterly

On-Call Appreciation: $15/day for holding the on-call phone

Medical, Dental, and Vision Benefits

401(k) Retirement Plan with Company Match

Generous Paid Time Off, including 10 holidays per year and sick leave

Hours & Schedule

Monday – Friday: 8:00AM-4:30PM

Paid rotating on-call participation required

Must be available and prepared for emergency events

*Schedule subject to change based on business need

What we’ll expect from you:

Active and valid driver’s license and personal vehicle.

HVAC/EPA/CFC Certification preferred.

One-year certificate, 2-4 years of related experience, or equivalent education and experience.

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