Assistant Service Manager - Marine Operations

DeKalb Health; Harpswell (ME); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Full Benefits Package Including 401(k)

Orthodontic Coverage

Paid Time Off

Paid Holidays

Fertility Assistance

Paid Uniforms

Boating Discounts

Tuition Reimbursement Program

Tool Repurchasing Program

ABYC Training

Job summary

Safe Harbor Marinas, LLC is seeking an Assistant Service Manager for our Great Island service yard in Harpswell, ME. This growth role offers a path to a service manager position, working closely with existing managers and staff to deliver top-notch boat service.

Ideal candidates have hands-on boat handling or technical experience, strong communication, and a readiness to develop management skills in a fast-paced marine environment; ABYC certs are a plus, and a strong safety mindset is required.

Qualifications

• High school diploma or equivalent required.
• ABYC and/or manufacturer certifications preferred.
• Proficient in Microsoft Office.
• 5 years’ relevant experience preferred.

Responsibilities

• Drafting customer update emails detailing work progress.
• Inspection of work and photos for updates and communication.
• Quality control to ensure work is 100% complete and boat presentable.
• Research for estimates by reviewing past jobs and material pricing.
• Reviewing work orders to ensure no detail is missed.
• Interfacing with customers to provide exceptional service at pickup/drop-off.
• Other duties as assigned by Manager.

Skills

Team leadership

Customer service

Problem solving

Communication

Safety awareness

Education

High school diploma or equivalent

Tools

Microsoft Office

ABYC Certifications

Job description

Safe Harbor Marinas, LLC is seeking an Assistant Service Manager for our Great Island service yard in Harpswell, ME. This growth role offers a path to a service manager position, working closely with existing managers and staff to deliver top-notch boat service.

Ideal candidates have hands-on boat handling or technical experience, strong communication, and a readiness to develop management skills in a fast-paced marine environment; ABYC certs are a plus, and a strong safety mindset is required.