Marina Service Manager: Client-Focused Ops & Safety

O'Hara Corporation; Rockland (ME); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical and dental insurance

401(k) employee contributions

Company paid life insurance

PTO

Direct Deposit

Career advancement opportunities

Job summary

Journey’s End Marina in Rockland, Maine, seeks an experienced Service Manager for a full-time, year-round role. Ideal candidates are organized, with service-management and people skills, and marine-boating experience. Microsoft Office proficiency and strong communication are required.

Authorized to work in the US. This position offers full-time employment and competitive benefits. The role includes coordinating daily workloads, providing clients with updates, and collaborating with ownership to

Qualifications

• Experience in service management and customer-facing roles.
• Marine industry and boating experience is essential.
• Microsoft Office experience is preferred.
• Strong verbal communication skills.
• Computer skills are required.
• Knowledge of marine mechanical & electrical systems.
• Authorized to work in the US.
• High school diploma or GED is preferred.

Responsibilities

• Meet with supervisors to manage and triage daily and seasonal workloads.
• Provide clients with job updates and scope of work challenges.
• Work with ownership to devise best practices for safety.
• Secure seasonal storage opportunities and prospective winter work.
• Mitigate loss of production and complications through extensive client communications.
• Work well as part of a close-knit team.

Skills

Service management

People skills

Marine industry experience

Microsoft Office

Verbal communication

Computer skills

Knowledge of marine systems

Customer service

Education

Highschool diploma or GED

Tools

Microsoft Office Suite

Job description

Journey’s End Marina in Rockland, Maine, seeks an experienced Service Manager for a full-time, year-round role. Ideal candidates are organized, with service-management and people skills, and marine-boating experience. Microsoft Office proficiency and strong communication are required.

Authorized to work in the US. This position offers full-time employment and competitive benefits. The role includes coordinating daily workloads, providing clients with updates, and collaborating with ownership to