Assistant Service Manager - Lead, Learn, Grow

ACTS Fleet Maintenance, Inc.; Knoxville (TN); Sur place; USD 52 000 - 72 000; Plein temps

Avantages offerts par ce poste

401(k) with Company Match

Medical, Dental, and Vision Insurance

Life Insurance

Paid Time Off

Ongoing Training and Development

Career Advancement Opportunities

Other compensation and benefits

Résumé du poste

ACTS Fleet Maintenance, Inc. is seeking an Assistant Service Manager to lead branch operations, serve as the primary link between customers and technicians, and sustain high-quality service in a fast-paced environment.

You will coordinate daily workflow, monitor service progress, and support leadership with planning and problem-solving while building strong customer relationships and mentoring team members.

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• Experience in leadership, customer service, or operations is a plus.
• Strong communication and organizational skills.
• Willingness to learn and adapt in a fast-paced setting.

Responsabilités

• Coordinate daily workflow and service schedules.
• Act as primary communication link between customers, technicians, and teams.
• Monitor progress and keep customers informed.
• Support branch leadership with planning and problem-solving.
• Build relationships through proactive service.

Connaissances

Leadership

Communication

Organization

Problem solving

Customer service

Formation

Bachelor's degree preferred

Description du poste

ACTS Fleet Maintenance, Inc. is seeking an Assistant Service Manager to lead branch operations, serve as the primary link between customers and technicians, and sustain high-quality service in a fast-paced environment.

You will coordinate daily workflow, monitor service progress, and support leadership with planning and problem-solving while building strong customer relationships and mentoring team members.