Assistant Service Manager

AAMCO Transmissions, Inc.; Louisville (KY); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a high-energy Assistant Service Manager to support the manager in enhancing sales and customer satisfaction. This role involves answering phones, preparing estimates, and maintaining workflow in the shop. The ideal candidate will thrive in a fast-paced environment, showcasing exceptional customer service and interpersonal skills. With opportunities for ongoing training and career advancement, this position promises a rewarding experience for those passionate about the automotive service industry.

Benefits

Ongoing training and field support

Daytime working hours

Opportunities for advancement

Qualifications

• 2-3 years of office experience required.
• Strong commitment to customer service and relationship building.

Responsibilities

• Answering phones and preparing estimates.
• Maintaining workflow in the shop and keeping customers updated.

Skills

Customer Service

Interpersonal Skills

Multi-tasking

Communication

Job description

An Assistant Service Manager is a high energy professional who can assist the manager in driving sales and customer satisfaction.

Position Responsibilities:

• Answering phones
• Preparing estimates
• Ordering parts and inventory
• Maintaining work flow in shop
• Keeping customers updated on the status of their vehicles' repairs
• Coordinating transportation services
• Delivering a high level of customer service

What We Offer:

• Hourly Compensation
• Daytime working hours
• Ongoing training and field support- We offer extensive industry training and career growth opportunities!
• Opportunities for advancement

Job Requirements:

• Minimum of 2-3 years of office experience
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi-tasking and executing in a fast paced environment
• Honest, goal-oriented and energetic team player
• Must have valid driver's license