Assistant Service Manager

AAMCO Transmissions and Total Car Care; Louisville (KY); On-site; USD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking an energetic Assistant Service Manager to support the team in driving sales and enhancing customer satisfaction. This role involves answering phones, preparing estimates, and managing inventory, ensuring a smooth workflow in the shop. With opportunities for ongoing training and career advancement, this position promises a dynamic work environment where your contributions will directly impact customer experiences. If you are a goal-oriented team player with a passion for service, this is the perfect opportunity to grow your career in the vehicle repair industry.

Benefits

Ongoing training and field support

Opportunities for advancement

Daytime working hours

Qualifications

• 2-3 years of office experience required.
• Strong commitment to customer service and relationship building.

Responsibilities

• Answering phones and preparing estimates.
• Maintaining workflow and managing inventory.

Skills

Customer Service

Interpersonal Skills

Multi-tasking

Communication

Job description

Join to apply for the Assistant Service Manager role at AAMCO Transmissions and Total Car Care.

An Assistant Service Manager is a high-energy professional who can assist the manager in driving sales and customer satisfaction.

Position Responsibilities

1. Answering phones
2. Preparing estimates
3. Ordering parts and managing inventory
4. Maintaining workflow in the shop
5. Keeping customers updated on the status of their vehicle repairs
6. Coordinating transportation services
7. Delivering high levels of customer service

What We Offer

1. Hourly compensation
2. Daytime working hours
3. Ongoing training and field support, with extensive industry training and career growth opportunities
4. Opportunities for advancement

Job Requirements

1. Minimum of 2-3 years of office experience
2. Strong commitment to customer service and relationship building
3. Ability to communicate effectively and use interpersonal skills at a high level
4. Capable of multi-tasking in a fast-paced environment
5. Honest, goal-oriented, and energetic team player
6. Must have a valid driver's license

Preferred Qualifications

• Relevant industry experience

Additional Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Other
• Industry: Vehicle Repair and Maintenance