Assistant Service Manager

Hireology; Brooklyn Center (MN); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Disability insurance

HSA / FSA

401k with match

Paid vacation

Paid training

Growth opportunities

Job summary

Luther Auto Group is seeking an Assistant Service Manager to join our dynamic, growth-focused service team in Brooklyn Center, MN. You will oversee the development and execution of service strategies that reinforce our brand, values, and goals while supporting a high-performance culture.

The ideal candidate has 5+ years in senior service advisory or service management, strong leadership, and excellent communication skills.

Qualifications

• 5+ years experience as a senior service advisor or service manager.
• Strong leadership and communication abilities.
• Ability to adapt to a changing environment.
• Proficient PC skills and service software.

Responsibilities

• Lead a multi-functional, empowered service workforce.
• Oversee financial performance, forecasts, and business-unit targets.
• Maintain customer relations and handle escalations.
• Ensure safety standards compliance.
• Foster inter-departmental relationships.
• Stay current with industry trends and technologies.

Skills

Leadership

Communication

Adaptability

PC skills

Problem solving

Tools

Microsoft Office

Job description

Assistant Service Manager

Be part of a dynamic and well-established team with one of the largest dealership groups in the metro as the Assistant Service Manager. We offer excellent pay and benefits in state-of-the art facilities with focused attention on your personal and professional growth. As a Service Operations Manager with the Luther Auto Group, you will oversee the development and execution of clearly defined service strategies that promote the company’s brand, values, and goals.

$60-$70k/year

Responsibilities

• Promote a positive culture of teamwork by selecting, training, and maintaining a multi-functional, diversified, and empowered workforce.
• Attain profit, growth, and market penetration goals by overseeing financial performance, setting forecasts, and ensuring key business units meet performance standards.
• Maintain exceptional customer relations and act as the escalation point for customer and/or key vendor issues.
• Promote and maintain a safe work environment in compliance with all required local, state, and federal safety standards.
• Maintain and further develop all inter-departmental relationships.
• Participate in industry and professional forums to stay current with industry trends and new technologies.

Qualifications

• 5+ years experience working as a senior service advisor or service department manager
• Effective leadership skills with the ability to easily adapt to an ever-changing environment.
• Exceptional verbal and written communication skills.
• Intermediate PC skills – proficiency in Microsoft Office and Service Specific applications
• Ability to find innovative approaches to solving problems and accomplishing goals.

What We Offer

• Medical, Dental and Vision
• Short Term and Long-Term Disability
• HSA/Flexible Spending
• 401k with Match
• Paid Vacation
• Paid Training
• Growth Opportunities

Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.