Assistant Service Manager

Luthermazda; Brooklyn Center (MN); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical, Dental and Vision

Short Term and Long Term Disability

HSA/Flexible Spending

401k with Match

Paid Vacation

Paid Training

Growth Opportunities

Job summary

Luther Auto Group in Brooklyn Center, MN is seeking an Assistant Service Manager to lead our service operations, developing and executing service strategies that align with the brand and goals.

You will oversee a skilled team, drive financial performance, maintain customer relations, and ensure a safe, high-quality work environment. We offer a comprehensive benefits package and growth opportunities.

Qualifications

• 5+ years in a senior service advisor or service department manager role.
• Demonstrated leadership and adaptability in a changing environment.
• Strong verbal and written communication skills.
• Proficiency with Microsoft Office and service-specific software.
• Ability to develop and execute service strategies.

Responsibilities

• Promote a culture of teamwork by selecting, training, and maintaining a multi-functional, diversified, and empowered workforce.
• Oversee financial performance, set forecasts, and ensure department meets performance standards.
• Maintain exceptional customer relations and act as escalation point for customer/vendor issues.
• Promote and maintain a safe work environment in line with safety standards.
• Maintain and develop inter-departmental relationships.
• Participate in industry forums to stay current with trends and technologies.

Skills

Leadership

Communication

Microsoft Office

Service software

Problem solving

Job description

Assistant Service Manager

Be part of a dynamic and well-established team with one of the largest dealership groups in the metro as the Assistant Service Manager. We offer excellent pay and benefits in state-of-the art facilities with focused attention on your personal and professional growth. As a Service Operations Manager with the Luther Auto Group, you will oversee the development and execution of clearly defined service strategies that promote the company’s brand, values, and goals.

$60-$70k/year

Responsibilities

• Promote a positive culture of teamwork by selecting, training, and maintaining a multi-functional, diversified, and empowered workforce.
• Attain profit, growth, and market penetration goals by overseeing financial performance, setting forecasts, and ensuring key business units meet performance standards.
• Maintain exceptional customer relations and act as the escalation point for customer and/or key vendor issues.
• Promote and maintain a safe work environment in compliance with all required local, state, and federal safety standards.
• Maintain and further develop all inter-departmental relationships.
• Participate in industry and professional forums to stay current with industry trends and new technologies.

Qualifications

• 5+ years experience working as a senior service advisor or service department manager
• Effective leadership skills with the ability to easily adapt to an ever-changing environment.
• Exceptional verbal and written communication skills.
• Intermediate PC skills – proficiency in Microsoft Office and Service Specific applications
• Ability to find innovative approaches to solving problems and accomplishing goals.

What We Offer

• Medical, Dental and Vision
• Short Term and Long-Term Disability
• HSA/Flexible Spending
• 401k with Match
• Paid Vacation
• Paid Training
• Growth Opportunities

Offers of employment are contingent upon successfully passing a criminal background check and review of motor vehicle records.