Assistant Service Center Manager (Bilingual)

Bennetts Company; Columbus (IN); On-site; USD 52,000 - 76,000; Full time

Job summary

Bennetts Company in the United States is seeking an Assistant Service Center Manager to lead a high-performance team and deliver exceptional guest experiences. You will train hourly staff, oversee daily operations, and ensure safe, efficient, and customer-focused service.

The role involves partner coaching, overseeing maintenance tasks, and maintaining a welcoming, compliant service center. Strong leadership and English proficiency are required, with Spanish a plus.

Qualifications

• Supervisory experience preferred in retail or similar environment.
• Knowledge of cash handling, facility controls, and safety practices.
• Physical ability to lift up to 50 lbs, stand for extended periods, climb stairs, and bend/twist/stoop.
• Comfort working in a non-climate-controlled environment.
• Ability to read and understand written and digital training materials, safety procedures, labels, and instructions.
• High school diploma or equivalent.
• English fluency required; bilingual English/Spanish preferred.

Responsibilities

• Perform vehicle maintenance tasks as needed (oil changes and related services).
• Assist with daily center operations and oversight.
• Greet guests warmly to create a positive first impression.
• Build customer trust to drive repeat loyalty.
• Support inventory, labor management, and financial performance.
• Mentor, lead, and train the team to improve performance.
• Maintain a clean, well-organized, safe, and secure facility.
• Follow Environmental, Health & Safety compliance and company policies.

Skills

Supervisory experience

Cash handling

Facility controls

Safety practices

Physical ability to lift

Stand for long periods

Climb stairs

Bend/twist/stoop

Read safety procedures

High school diploma

English fluency

Bilingual English/Spanish

Education

High School Diploma or Equivalent

Job description

Assistant Service Center Manager (ASCM)

Support the Service Center Manager by leading a high-performance team that delivers an exceptional, differentiated service experience to guests. In addition to performing automotive work, you will advise, train, and supervise hourly team members while helping maintain safe, efficient, and customer-focused operations.

Key Duties

• Perform oil changes and additional vehicle maintenance services
• Assist with daily center operations and oversight
• Greet guests warmly to create a positive first impression
• Build customer trust to drive repeat loyalty
• Support inventory, labor management, and financial performance
• Mentor, lead, and train the team to improve performance
• Maintain a clean, well-organized, safe, and secure facility
• Follow Environmental, Health & Safety compliance and company policies

Qualifications & Skills

• Supervisory experience (preferably in retail)
• Knowledge of cash handling, facility controls, and safety practices
• Physical ability: lift up to 50 lbs, stand for extended periods, climb stairs, and bend/twist/stoop
• Comfort working in a non-climate-controlled environment
• Ability to read and understand written and digital training materials, safety procedures, labels, and instructions
• High school diploma or equivalent
• English fluency required; bilingual English/Spanish preferred

Equal Opportunity

A diverse and welcoming workplace is prioritized, and qualified applicants of all backgrounds are encouraged to apply.