Assistant Service Advisor — Warranty & Customer Care

Greenway Automotive; Gadsden (AL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive Pay

Employee Purchase and Service Dis<br/>

Paid Vacation

Full benefits: Medical, Dental, Vision

401(k) Retirement Savings Plan

Job summary

Team One Chevy of Gadsden is seeking a motivated Assistant Service Advisor to join our team. The ideal candidate is a high energy individual who can identify problems with automobiles, gather warranty information, and draft repair orders while delivering outstanding customer service.

Training to become a Service Advisor will be provided, and you will work closely with technicians to ensure timely resolution and customer satisfaction. Competitive pay and full benefits are offered.

Qualifications

• Past experience in customer service.
• Strong organizational skills and attention to detail.
• Ability to take ownership of work and multitask in a fast-paced environment.
• Positive can-do attitude.
• A team player.

Responsibilities

• Handle customer issues including warranty-related and escalated issues.
• Facilitate and resolve warranty-related customer issues.
• Interact with customers to ensure satisfaction.
• Work with technicians on the field to ensure timely resolution of customer issues.
• Provide technical support and advice to our team of mobile mechanics.

Skills

Customer service

Organization

Ownership

Positive attitude

Team player

Job description

Team One Chevy of Gadsden is seeking a motivated Assistant Service Advisor to join our team. The ideal candidate is a high energy individual who can identify problems with automobiles, gather warranty information, and draft repair orders while delivering outstanding customer service.

Training to become a Service Advisor will be provided, and you will work closely with technicians to ensure timely resolution and customer satisfaction. Competitive pay and full benefits are offered.