Team One Chevy of Gadsden-Assistant Service Advisor

Greenway Automotive; Gadsden (AL); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Competitive Pay

Employee Purchase and Service Dis<br/>

Paid Vacation

Full benefits: Medical, Dental, Vision

401(k) Retirement Savings Plan

Job summary

Team One Chevy of Gadsden is seeking a motivated Assistant Service Advisor to join our team. The ideal candidate is a high energy individual who can identify problems with automobiles, gather warranty information, and draft repair orders while delivering outstanding customer service.

Training to become a Service Advisor will be provided, and you will work closely with technicians to ensure timely resolution and customer satisfaction. Competitive pay and full benefits are offered.

Qualifications

• Past experience in customer service.
• Strong organizational skills and attention to detail.
• Ability to take ownership of work and multitask in a fast-paced environment.
• Positive can-do attitude.
• A team player.

Responsibilities

• Handle customer issues including warranty-related and escalated issues.
• Facilitate and resolve warranty-related customer issues.
• Interact with customers to ensure satisfaction.
• Work with technicians on the field to ensure timely resolution of customer issues.
• Provide technical support and advice to our team of mobile mechanics.

Skills

Customer service

Organization

Ownership

Positive attitude

Team player

Job description

Greenway Automotive Group is one of the world's most progressive, privately held automotive companies proudly serving Florida, Alabama, Georgia, Missouri, South Carolina, Pennsylvania, Tennessee, Texas, and China. The Group's 46 domestic automotive dealerships include some of the nation's top-ranked performers in sales, service, customer satisfaction, and profitability.

Greenway Automotive Group is an Equal Opportunity Employer.

Team One Chevy of Gadsden is looking for a motivated automotive dealership Assistant Service Advisor to join our team!

The ideal candidate is a high energy individual who is looking for an opportunity to gain experience and learn from a dedicated team of mentors. This position includes identifying problems with automobiles, gathering information about warranties and provisions for service coverage, and drafting orders for repairs to be done. Being a determined self-starter who maintains a consistent level of outstanding customer satisfaction are must-have qualities for the Assistant Service Advisor position.

Training to become a Service Advisor will be provided!!

Qualifications

• Past experience in customer service
• Strong organizational skills and attention to detail
• Ability to take ownership of work and multitask in a fast-paced environment
• Positive can-do attitude
• A team player

Responsibilities

• Handle customer issues including warranty-related and escalated issues
• Facilitate and resolve warranty-related customer issues
• Interact with customers to ensure satisfaction
• Work with technicians on the field to ensure timely resolution of customer issues
• Provide technical support and advice to our team of mobile mechanics

Qualifications

BENEFITS:

• Competitive Pay
• Employee Purchase and Service Discounts
• Paid Vacation
• Full benefits options including Medical, Dental, Vision, Life, Disability, and Accident Insurance
• 401(k) Retirement Savings Plan

State of the Art Facility with a Professional Working Environment