Assistant Service Advisor

aamco; Walnut Creek (CA); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Hourly Compensation

Daytime working hours (No Weekends)

Ongoing training and field support

Opportunities for advancement

Job summary

AAMCO in Walnut Creek is looking for dedicated professionals to join their team. The position involves answering phones, maintaining workflow in the shop, and keeping customers informed about their vehicle repairs.

Ideal candidates will have 1-3 years of experience, a commitment to customer service, and excellent communication skills. AAMCO offers ongoing training and opportunities for career advancement.

Qualifications

• 1-3 years of experience in a customer service role.
• Strong commitment to relationship building.
• Ability to communicate effectively in a fast-paced environment.

Responsibilities

• Answer phones and assist customers effectively.
• Learn and operate the Point of Sale system.
• Order parts and maintain inventory efficiently.
• Keep customers updated on their vehicle repairs.
• Coordinate transportation services for customers.
• Deliver exceptional customer service at all times.

Skills

Customer service

Interpersonal skills

Multi-tasking

Team player

Job description

AAMCO Transmissions & Total Car Care is a global leader in transmission and advanced automotive repair services, and we’re growing rapidly. We’re seeking top-tier professionals who take pride in their craft and want to be part of a high-performing team. At AAMCO, we prioritize your development with ongoing training, cutting‑edge diagnostic tools, and continued investment in the resources you need to succeed. If you’re ready to take on new challenges and advance your career with a respected national brand, we want to hear from you.

Position Responsibilities

• Answering phones
• Learning the Point of Sale system
• Ordering parts and inventory
• Maintaining work flow in shop
• Keeping customers updated on the status of their vehicles' repairs
• Coordinating transportation services
• Delivering a high level of customer service

What We Offer

• Hourly Compensation
• Daytime working hours (No Weekends)
• Ongoing training and field support- We offer extensive industry training and career growth opportunities!
• Opportunities for advancement

Job Requirements

• 1-3 years experience.
• Strong commitment to customer service and relationship building
• Ability to communicate and use interpersonal skills at a sustained high level
• Capable of multi‑tasking and executing in a fast paced environment
• Honest, goal‑oriented and energetic team player
• Must have valid driver's license