Assistant Security Director: Ops & Training Leader

Securitas, Inc.; Carolina (PR); On-site; USD 70,000 - 100,000; Full time

Job summary

Securitas, Inc. is seeking an Assistant Security Director to support the Account Manager in overseeing supervisory training and daily security operations at the assigned post.

This role ensures compliance with post orders, client requirements, and internal policies while guiding shift supervisors and security professionals. The ideal candidate has a high school diploma, 3–5 years security experience, and a valid state guard license.

Qualifications

• Minimum high school diploma required. Some college or business courses are preferred. 3-5 years of professional experience in security, law enforcement, or military required. Experience in scheduling or operations is a plus.
• Valid state Guard License required (or in the process of obtaining one). Successful background check and drug/alcohol test required. Must maintain active Guard License throughout employment.
• Clean driving record (no points in the last 3 years) and the ability to operate a company vehicle safely.

Responsibilities

• Assist the Account Manager in coordinating both technical and managerial aspects of executing security contracts at the assigned location. This includes assigning tasks to Security Professionals and providing daily directions.
• Serve as the first point of contact for shift supervisors (if applicable) or Security Professionals, addressing performance issues, operational needs, and departmental requirements. Provide guidance, coaching, training, and performance evaluations for staff.
• Ensure that Post Order manuals and other relevant documents are kept up-to-date, and that the post is well-maintained, organized, and clean.
• Assist the Account Manager in interviewing and evaluating new hires. Coordinate with Shift Supervisors to conduct on-the-job training for new employees, including orientation, post order review, and emergency protocols.
• Oversee all security reports, logs, and shift handovers, ensuring timely and accurate documentation. Communicate relevant information to Security Professionals on-site as needed.
• Manage security sub-units, including the fire control room, command center, and loading docks (where applicable). Generate work orders for additional security coverage when necessary.
• Respond to minor incidents (internal or client-related), ensuring proper action is taken, reports are completed, and necessary parties are notified promptly.
• Identify and address any personnel issues (e.g., payroll, employee complaints) and uplift to the Account Manager or Field Supervisor. Assist with investigations and documentation as needed.
• Recommend counseling or disciplinary actions as necessary, and execute these actions under the direction of the Account Manager, with prior approval from HR.
• Respond to site emergencies, ensuring clear communication with the Account Manager, Field Supervisor, and relevant managers. Maintain strong client relationships through frequent contact and proactive support.
• Occasionally perform security duties (e.g., standing post), but not exceeding 50% of workweek hours.

Skills

Organizational skills

Multitasking

Client relations

Communication skills

Report writing

Coaching and training

Microsoft Office

Education

High school diploma

Some college courses

Job description

Securitas, Inc. is seeking an Assistant Security Director to support the Account Manager in overseeing supervisory training and daily security operations at the assigned post.

This role ensures compliance with post orders, client requirements, and internal policies while guiding shift supervisors and security professionals. The ideal candidate has a high school diploma, 3–5 years security experience, and a valid state guard license.