Assistant Sales Manager Needed – Benefits Package & 401K

Investment Hr; Menomonee Falls, Northern (WI, KY); Hybrid; USD 54,000 - 66,000; Full time

Benefits offered by this job

Very Competitive Compensation + Bonus.

Supportive, Team-Oriented Culture

Leadership Mentorship & Career Growth

Job summary

Capital Heating, Cooling, Electric, & Plumbing is seeking an Assistant Sales Manager in Milwaukee, WI. You will oversee daily field schedules, coordinate multi-trade teams, and drive customer interactions by phone to ensure top-tier service and growth.

The role emphasizes leadership, problem-solving, and hands-on mentorship, with a focus on advancing staff within HVAC, electrical, and plumbing divisions. A competitive compensation package includes bonuses and benefits.

Qualifications

• Sales experience in inside sales or phone-based customer conversion preferred.
• Fast typing and computer-literate with dual monitors for multitasking.
• Excellent phone presence and professional communication in client interactions.
• Comfortable working in a collaborative office environment.
• Ability to pass a pre-employment background check and drug screen.
• Able to manage multiple service lines in a fast-paced setting.
• High personal accountability, strong work ethic, and goal orientation.
• Open to feedback and continuous professional development.

Responsibilities

• Logistics & dispatch tracking across HVAC, Electrical, and Plumbing teams.
• Maintain team communication and alignment via internal messaging to coordinate crews.
• Use CRM (ServiceTitan) to monitor appointments, update accounts, and generate daily sales reports.
• Contact customers by phone for schedule changes, quotes follow-ups, and inquiries.
• Support weekly sales meetings and help drive performance and morale.

Skills

Sales Experience

Computer & Navigation Speed

Communication Skills

Office Environment

Background & Screening

Multi-Tasking

Mindset & Drive

Coachable

Job description

Assistant Sales Manager Needed – Benefits Package & 401K

Milwaukee, United States | Posted on 09/04/2026

• Client Name Capital Heating Cooling Electric and Plumbing
• Date Opened 09/04/2026
• Job Type Full time
• Location Menomonee Falls, WI
• Salary $60K Annually Plus Bonus Incentives
• Work Experience 1+ years

Job Description

At CapitalHeating, Cooling, Electric, & Plumbing, our people are our most valuedresource. One of Milwaukee’s most trusted and recognized Electrical, HVAC, andplumbing service providers for the past two decades, Capital Heating,Cooling, Electric, & Plumbing, provides unparalleled residentialelectrical services, while also offering expert plumbing services whileensuring exceptional customer service with every client interaction. Because ofthe dedication of our team, we’ve been recognized by multiple publications asone of Wisconsin’s Best Places to Work. With a team of seventy employeesand an owner who is in the shop every day, we are one of the busiest and mostestablished home-service companies in Metro Milwaukee — a stable organizationwith real long-term growth.

As we moveinto a phase of growth, owner-led andlocally owned Capital Heating,Cooling, Electric & Plumbing is seeking a highly driven, detail oriented Assistant Sales Manager to join a growing team across our HVAC,Electrical, and Plumbing divisions. Unlike other companies in the field, ourfocus lands firmly on our employees, training up with an emphasis onadvancement & promotion for those looking for a home in the field. In thisrole, you will be the operational heartbeat of our sales department, managingdaily field schedules, keeping communications seamless, and stepping up to overseedirect customer interactions over the phone.

If you area proactive problem solver, thrive in a fast-paced environment, and are eagerto learn and grow your leadership skills, this is the position for you.

WhatWe Offer :

• Very Competitive Compensation + Bonus Incentives
• Supportive, Team-Oriented Company Culture
• Hands-On Leadership Mentorship andClear Opportunities for Long-term Career Advancement

Primary Responsibilities Include:

• Logistics & Dispatch Tracking: Ensure technicians and salesreps acrossHVAC, Electrical, and Plumbingare where they needto be, maintaining real-time accuracy across all field schedules.
• Team Communication & Alignment: Serve as the central point ofcontact via internal messaging software (Slack) to keep multi-trade crews,managers, and support staff coordinated throughout the day.
• System Management: Utilize our CRM software(ServiceTitan) to monitor appointments, update customer accounts, track jobprogress, and run daily sales reports.
• Customer Interaction: Confidently speak withcustomers over the phone to handle schedule adjustments, follow up on openmulti-trade quotes, answer inquiries, and ensure 5-star service.
• Sales Meetings & Team Support: Play an active role inpreparing for and helping facilitate ourtwice-weekly sales meetings,helping track metrics, review performance, and keep the team energized.

KeyQualifications & Required Skills:

• Sales Experience: Prior background in sales,inside sales, or phone-based customer conversion preferred. Understanding basicsales fundamentals and overcoming customer objections is a strong plus.
• Computer & Navigation Speed: Computer-literate with fasttyping skills and comfortable working efficiently across dual monitors tomultitask and navigate multiple open software windows simultaneously. (Priorexperience with ServiceTitan or Slack is a bonus, but we will train the rightcandidate).
• Communication Skills: Excellent phone presence withthe ability to build immediate rapport with customers, handle objections, andrepresent our HVAC, Electrical, and Plumbing services professionally.
• Office Environment: Comfortable and effectiveworking in a collaborative, shared office space.
• Background & Screening: Ability to pass apre-employment background check and drug screen.
• Multi-Tasking & Logistics: Ability to stay organized andmanage moving pieces across multiple service lines (HVAC, Electrical, Plumbing)in a fast-paced environment.
• Mindset & Drive: High personal accountability, astrong work ethic, and a natural ambition to exceed goals.
• Coachable: Highly receptive to feedback,eager to learn trade specifics, and open to continuous professionaldevelopment.