Assistant Sales Manager

Hand & Stone Massage and Facial Spa; New City (NY); On-site; USD 20,457 - 29,136; Full time

Benefits offered by this job

Monthly and quarterly performance bonuses

Ongoing leadership development

Team outings and company events

Job summary

Hand & Stone Massage and Facial Spa is seeking an Assistant Sales Manager in New City, NY. You will lead the spa sales department, focusing on delivering outstanding customer experience and exceeding sales goals. Successful candidates will have service sales and leadership experience, along with a commitment to team development. Enjoy competitive pay, bonuses, and a vibrant supportive culture. Apply today to build success with us!

Qualifications

• 2 to 3 years service sales experience of memberships or similar services.
• 2+ years of leadership experience in relevant industries.
• Flexible schedule required, which may include nights and weekends.
• High emotional IQ with motivational skills.

Responsibilities

• Lead daily huddles to energize and align the team.
• Build, coach, and motivate the team to achieve sales goals.
• Ensure customer experience remains the focus.
• Manage membership experience and retention.

Skills

Service sales experience

Leadership experience

Excellent communication

Goal-oriented mindset

Coaching and team development

Job description

Now Hiring: Assistant Sales Manager

Discover Exceptional Opportunities at Hand and Stone | Over 600 Locations Nationwide

Hand & Stone’s focus is on creating an experience that exceeds our guests’ expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you’ll see that for yourself.

Do people often describe you as a dynamic leader or fantastic motivator? Have you always wanted to have the power to be hands‑on and develop an amazing culture in your workplace?

As the Assistant Sales Manager, you will direct and organize the overall operation of the spa sales department to deliver an outstanding customer experience, meet and exceed sales and membership goals through exemplary customer experience and customer satisfaction.

What You Need To Succeed In This Role

• 2 to 3 years service sales experience of memberships, subscriptions, or similar type services.
• 2+ years of leadership experience (spa, retail, hospitality, fitness, or sales industries preferred).
• Flexible schedule – this role requires a variety of hours which may include nights and a weekend day.
• A high emotional IQ motivator who thrives on coaching and team development.
• Goal‑oriented with a proven track record of driving results.
• An excellent communicator who inspires positivity and accountability.
• Someone who leads from the front desk and breakroom — not from the office.

What You’ll Do

• Lead daily huddles that energize and align the team. Lead by example, walk the talk.
• Build, coach, and motivate a team to crush sales and membership goals.
• Keep the customer experience at the heart of everything — from check‑in to check‑out.
• Celebrate wins, recognize talent, and grow your team’s confidence and skills.
• Roll out promotions, contests, and community events that bring the spa to life.
• Own and manage membership experience and retention.
• Own the numbers — track results and turn insights into action plans that win.

Why You’ll Love It Here

• Competitive base pay + monthly and quarterly performance bonuses.
• Benefits and employee perks.
• Ongoing leadership development and training — shaped with your input.
• A supportive, high-energy culture where wins are celebrated and your leadership makes an impact every single day. Team outings. Even a company cruise.
• Room to grow — this role is a launchpad for ambitious leaders ready to step into broader multi‑unit or regional leadership in the future as we have additional spas in our development plan.

Ready to lead, inspire, and grow with a team that loves what they do? Apply today and let’s build success together!

Compensation: $18/hour + commission and bonuses

Important Note: I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.

Apply today!