Assistant Roofing Service Technician

North American Roofing; Jacksonville (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

North American Roofing seeks an Assistant Service Repair Technician to join the Jacksonville service team. You will support the Service department by investigating and repairing a variety of roof types, working with a Lead Technician to deliver quality solutions to clients.

Responsibilities include learning roof systems, performing repairs with safety, and using service software (FCS). Weekend/overnight travel and pre-employment drug screening may be required.

Qualifications

• Roofing knowledge and experience preferred.
• Preferred experience in construction and/or working with hand tools.
• Ability to obtain OSHA certification.

Responsibilities

• Investigate and repair all types of low-slope commercial roofs in collaboration with Lead Service Technician.
• Develop skill to determine leak locations by Roof System Type.
• Demonstrate safe working environment.
• Learn all roof systems and components.
• Assist in snow and hurricane repairs or supervision.
• Meet client schedules and requirements.
• Perform quality repairs with minimal callbacks.
• Understand warranty vs. non-warranty repair types.
• Learn and operate service software (FCS).
• Collect data for proposed scopes of work.

Skills

Roofing knowledge

Hand tools experience

OSHA certification

Ladder climbing

Outdoor work

Tablet/Smartphone

Overnight travel

Tools

FCS (service software)

Job description

North American Roofing boasts over 45 years of expertise in providing high-quality flat and low slope commercial roofing solutions across the United States. Specializing in TPO, PVC, and EPDM roofing systems, we excel in delivering durable and energy-efficient roofing solutions tailored to meet the needs of commercial and industrial clients. While our primary markets are concentrated in the Southeast, our capabilities extend nationwide, allowing us to effectively serve clients wherever their projects take them.

We are actively searching for an Assistant Service Repair Technician to join our service team in the Jacksonville area.

In this role, you’ll provide support to the Service department by investigating and repairing a variety of roof types. You’ll work closely with a Lead Service Technician in your assigned demographic region to help deliver quality solutions to our clients.

Job Duties:

• Work with Lead Service Technician to investigate and repair all types of low-slope commercial roofs
• Work to develop skill of determining leak location and common leak issues by Roof System Type
• Demonstrate safe working environment
• Develop advanced knowledge of all roof systems and roof system components
• Assisting in all snow and hurricane events to either participate in repairs or supervision
• Meet schedule and requirements of Clients
• Perform quality repairs with no callbacks due to workmanship
• Demonstrate understanding of warranty and non-warranty repair types
• Responsible for learning and operating service software (FCS)
• Assist to collect data for proposed scopes of work

Skills and Qualifications:

• Roofing knowledge and experience preferred
• Preferred experience in construction and/or working with hand tools
• Ability to obtain OSHA certification
• Must be able to climb a ladder; position may require lifting up to 80 lbs.
• Must be able to work outside in all elements (heat, cold, rain, snow)
• Ability to operate tablet and smartphone
• Weekend and/or overnight travel may be required
• Must pass be able to complete and pass pre-employment drug screening