Assistant Roofing Service Technician

SilkRoad; Charlotte (NC); On-site; USD 50,000 - 70,000; Full time

Job summary

North American Roofing is seeking an Assistant Service Repair Technician to join our Charlotte service team. You will assist in investigating and repairing various low-slope commercial roofs under the supervision of a Lead Service Technician. This role emphasizes safety, learning roofing systems, and meeting client schedules.

Experience in roofing or construction is preferred, with the ability to lift up to 80 lbs, climb ladders, and work outside in all weather. OSHA certification is a plus.

Qualifications

• Roofing knowledge and experience preferred.
• Construction or hand tools experience preferred.
• Ability to obtain OSHA certification.
• Ladder access; lift up to 80 lbs.

Responsibilities

• Investigate and repair all types of low-slope commercial roofs with Lead Technician.
• Develop skill in locating leaks by roof system type.
• Demonstrate safe working environment at all times.
• Learn all roof system components and repair methods.
• Assist in weather-related repairs or supervision during snow and hurricanes.

Skills

Roofing knowledge

Construction experience

OSHA certification

Ladder climbing

Outdoor work in all weather

Tablet/smartphone literacy

Travel (weekend/overnight)

Drug screening

Job description

North American Roofing boasts over 45 years of expertise in providing high-quality flat and low slope commercial roofing solutions across the United States. Specializing in TPO, PVC, and EPDM roofing systems, we excel in delivering durable and energy-efficient roofing solutions tailored to meet the needs of commercial and industrial clients. While our primary markets are concentrated in the Southeast, our capabilities extend nationwide, allowing us to effectively serve clients wherever their projects take them.

We are actively searching for an Assistant Service Repair Technician to join our service team in the Charlotte area.

In this role, you’ll provide support to the Service department by investigating and repairing a variety of roof types. You’ll work closely with a Lead Service Technician in your assigned demographic region to help deliver quality solutions to our clients.

Job Duties:

• Work with Lead Service Technician to investigate and repair all types of low-slope commercial roofs
• Work to develop skill of determining leak location and common leak issues by Roof System Type
• Demonstrate safe working environment
• Develop advanced knowledge of all roof systems and roof system components
• Assisting in all snow and hurricane events to either participate in repairs or supervision
• Meet schedule and requirements of Clients
• Perform quality repairs with no callbacks due to workmanship
• Demonstrate understanding of warranty and non-warranty repair types
• Responsible for learning and operating service software (FCS)
• Assist to collect data for proposed scopes of work

Skills and Qualifications:

• Roofing knowledge and experience preferred
• Preferred experience in construction and/or working with hand tools
• Ability to obtain OSHA certification
• Must be able to climb a ladder; position may require lifting up to 80 lbs.
• Must be able to work outside in all elements (heat, cold, rain, snow)
• Ability to operate tablet and smartphone
• Weekend and/or overnight travel may be required
• Must pass be able to complete and pass pre-employment drug screening