Lead Service Foreman/Technician

North American Roofing; Memphis (TN); On-site; USD 52,000 - 70,000; Full time

Job summary

North American Roofing in Memphis seeks a Lead Roofing Service Repair Technician to lead repair efforts and coordinate with an Assistant Field Technician and the regional sales representative to deliver quality solutions for our clients.

The role focuses on repairing low-slope commercial roofs, performing service repairs and inspections, assisting during storm events, and learning our service software (FCS). Strong data entry and knowledge of roof systems are essential for success.

Qualifications

• 3+ years of commercial roofing experience as an installer or service technician.
• Driver's license required.
• Experience as a roofing foreman preferred.
• Must be able to obtain OSHA, Man-lift, and Forklift certifications.
• Must be able to climb a ladder; lifting up to 80 lbs.
• Must work outside in heat, cold, rain or snow.
• Ability to operate tablet and smartphone.
• Weekend and/or overnight travel may be required.
• A good driving record is essential; pass criminal background check and drug screen.

Responsibilities

• Find and repair all types of low-slope commercial roofs
• Perform Service repairs and small contract jobs as needed
• Perform inspections with minor preventative maintenance repairs
• Assisting in all storm related events to either participate in repairs or supervision
• Responsible for learning and operating service software (FCS)
• Ability to provide accurate information into service software (FCS)
• Possess and develop advanced knowledge of all roof systems and roof system components
• Perform quality repairs with no callbacks due to workmanship
• Ability to identify and collect data for proposed scopes of work
• Demonstrate understanding of warranty and non-warranty repair types

Skills

Roofing experience

Driver's license

Foreman experience

OSHA certification

Man-lift certification

Forklift certification

Ladder safety

Outdoor work

Data entry

Weekend travel

Job description

North American Roofing boasts over 46 years of expertise in providing high-quality flat and low slope commercial roofing solutions across the United States. Specializing in TPO, PVC, and EPDM roofing systems, we excel in delivering durable and energy-efficient roofing solutions tailored to meet the needs of commercial and industrial clients. While our primary markets are concentrated in the Southeast, our capabilities extend nationwide, allowing us to effectively serve clients wherever their projects take them.

We are actively searching for a Lead Roofing Service Repair Technician to join our service team in the Memphis area. We would also be open to hiring service repair teams.

In this role, you’ll lead repair efforts and work closely with an Assistant Field Technician and the regional sales representative to investigate and deliver quality solutions to our clients.

Job Duties:

• Find and repair all types of low-slope commercial roofs
• Perform Service repairs and small contract jobs as needed
• Perform inspections with minor preventative maintenance repairs
• Assisting in all storm related events to either participate in repairs or supervision
• Responsible for learning and operating service software (FCS)
• Ability to provide accurate information into service software (FCS)
• Possess and develop advanced knowledge of all roof systems and roof system components
• Perform quality repairs with no callbacks due to workmanship
• Ability to identify and collect data for proposed scopes of work
• Demonstrate understanding of warranty and non-warranty repair types

Skills and Qualifications:

• 3+ years of commercial roofing experience as an installer or service technician
• Driver's license required.
• Experience as a roofing foreman preferred
• Ability to obtain OSHA, Man-lift, and Forklift certifications
• Must be able to climb a ladder; position may require lifting up to 80 lbs.
• Must be able to work outside in all elements (heat, cold, rain, snow)
• Ability to operate tablet and smartphone
• Weekend and/or overnight travel may be required
• A good driving record is essential for this position
• Must pass criminal background check and drug screen