Assistant Retail Store Manager - Tech & Team Growth

My Wireless; Grand Rapids (MI); On-site; USD 31,158 - 56,158; Full time

Benefits offered by this job

Base pay + commission

Paid training

Career growth opportunities

Uncapped commission for hitting goals

Medical, Dental and Vision

Life Insurance

401(K) Retirement Program

Paid Vacation Time

Pet Insurance

Employee Assistance Program

Discounts on devices and AT&T plans

Welcome kit with AT&T shirts and PPE

Sales contests and incentives

Job summary

My Wireless is seeking an Assistant Retail Store Manager to support the Store Manager in coaching and leading a team to deliver outstanding customer experiences and technology solutions across AT&T products.

This role offers a strong base pay with commissions and bonuses, ongoing paid training, and clear pathways to manage your own location. It includes growth opportunities, benefits, and a collaborative, energetic work environment.

Qualifications

• Management experience in a similar field (Required), preferably in the Wireless Industry.
• Experience in retail or customer-facing sales environment (Required).
• Ability to work flexible hours including evenings, weekends, and holidays (Required).
• Demonstrated ability to meet performance and operation standards (Required).
• Ability to motivate, lead, and coach to results (Required).
• Strong organizational skills and attention to detail (Required).

Responsibilities

• Meet and exceed personal performance goals and AT&T standards of performance.
• Execute and exceed on all sales and operation initiatives in a timely manner.
• Assist the Retail Store Manager in maintaining location operations, staffing, inventory, and appearance.
• Assist the Retail Store Manager in the development, training, and management of team members.
• Help customers make buying decisions by delivering outstanding customer service.
• Train and develop your skills to become a top My Wireless Retail Store Manager when the opportunity presents itself.
• Maintain a fun, clean and exciting work environment for customers and team members.
• Work as a team member so together you exceed person and team goals.
• Participate in marketing activities designed to maximize your selling opportunities each day.

Skills

Leadership

Communication

Customer service

Organizational skills

Team coaching

Problem solving

Bilingual

Multitasking

Education

High School diploma or equivalent

Bachelor’s degree (Preferred)

Job description

My Wireless is seeking an Assistant Retail Store Manager to support the Store Manager in coaching and leading a team to deliver outstanding customer experiences and technology solutions across AT&T products.

This role offers a strong base pay with commissions and bonuses, ongoing paid training, and clear pathways to manage your own location. It includes growth opportunities, benefits, and a collaborative, energetic work environment.