Assistant Restaurant Manager | Lead Ops, Guest Experience

Bellstore; Orrville (OH); On-site; USD 42,000 - 60,000; Full time

Job summary

Dairy Queen is seeking a Restaurant Manager to oversee daily operations, ensuring top-quality service, cleanliness, and speed of service in a high-volume environment. The role requires supervising a team, handling inventory, scheduling, and guest relations.

The ideal candidate will have 1–3 years of management experience in a fast-paced restaurant and a high school diploma or equivalent. Negotiable starting pay based on experience, with focus on profitability and customer satisfaction.

Qualifications

• Excellent customer service and interpersonal skills.
• Ability to train and develop hourly staff and conduct performance reviews.
• Experience managing restaurant operations and controlling labor/cooder costs.

Responsibilities

• Manage restaurant operations during scheduled shifts.
• Maintain Dairy Queen standards for quality, service, cleanliness and speed of service.
• Oversee inventory, ordering, cash control and cost optimization.
• Prepare hourly staff schedules and supervise promotions and staff training.

Skills

Customer service

Leadership

Staff training

Scheduling

Inventory control

Cash handling

Problem solving

Communication

Team motivation

Education

High School diploma or equivalent

Job description

Dairy Queen is seeking a Restaurant Manager to oversee daily operations, ensuring top-quality service, cleanliness, and speed of service in a high-volume environment. The role requires supervising a team, handling inventory, scheduling, and guest relations.

The ideal candidate will have 1–3 years of management experience in a fast-paced restaurant and a high school diploma or equivalent. Negotiable starting pay based on experience, with focus on profitability and customer satisfaction.