Assistant Restaurant Manager - Lead Guest Experience

Dunkin'; Groton (CT); On-site; USD 42,000 - 54,000; Full time

Job summary

Dunkin' in Groton, CT is seeking an Assistant Restaurant Manager to help lead our Dunkin' team and support the Restaurant Manager in developing a capable crew and delivering great guest experiences. You will assist in driving top-line sales, maintaining brand standards, and ensuring safe, clean operations.

The role emphasizes team development, operational excellence, and profitability, with responsibilities across guest service, training, and in-store marketing support.

Qualifications

• Fluency in English is required.
• Experience supervising restaurant or retail teams preferred.
• Basic writing and computer skills are expected.
• Strong math and financial management abilities are important.

Responsibilities

• Assist in communicating job expectations to employees.
• Hold team members accountable and address concerns promptly.
• Support the Store Manager and drive guest satisfaction.
• Help control costs and support in-store promotions and training.

Skills

Fluent in English

Restaurant supervisory experience

Basic computer skills

Basic writing skills

Math and financial management

Age 18+

Education

High School diploma or equivalent

Job description

Dunkin' in Groton, CT is seeking an Assistant Restaurant Manager to help lead our Dunkin' team and support the Restaurant Manager in developing a capable crew and delivering great guest experiences. You will assist in driving top-line sales, maintaining brand standards, and ensuring safe, clean operations.

The role emphasizes team development, operational excellence, and profitability, with responsibilities across guest service, training, and in-store marketing support.