Assistant Restaurant Manager: Lead & Elevate Guest Experience

Dunkin'; Meriden (CT); On-site; USD 42,000 - 58,000; Full time

Job summary

Dunkin' in Connecticut is seeking an Assistant Restaurant Manager to help lead our Dunkin' team. You will support the Restaurant Manager in developing a capable crew and ensuring friendly guest experiences while driving top-line sales.

The role emphasizes team development, operating excellence, and cost control across recruiting, training, safety, and brand standards. The position requires supervisory experience, strong written and verbal communication, basic computer skills, and a high school

Qualifications

• Fluent in English.
• Restaurant, retail, or supervisory experience.
• Basic computer skills.
• At least 18 years of age.
• Basic writing skills.

Responsibilities

• Assist to recruit, hire, onboard and develop employees.
• Communicate job expectations to employees.
• Hold team members accountable for their behavior and performance, addressing concerns promptly.
• Support the development of team members.
• Create and maintain a guest first culture in the restaurant.
• Ensure all shifts are appropriately staffed to achieve guest service goals.
• Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws.
• Ensure Brand standards, recipes and systems are executed.
• Help prepare and complete action plans; implement production, productivity, quality and guest service standards.
• Review guest feedback and restaurant assessment results and implement action plans to drive system improvements.
• Control costs to help maximize profitability.
• Execute all in-restaurant marketing promotions in a timely manner.
• Execute new product roll-outs including team training, marketing and sampling.
• Drive sales goals and track results.

Skills

Fluent English

Supervisory experience

Basic computer skills

18+ years old

Basic writing skills

Education

High School diploma or equivalent

Job description

Dunkin' in Connecticut is seeking an Assistant Restaurant Manager to help lead our Dunkin' team. You will support the Restaurant Manager in developing a capable crew and ensuring friendly guest experiences while driving top-line sales.

The role emphasizes team development, operating excellence, and cost control across recruiting, training, safety, and brand standards. The position requires supervisory experience, strong written and verbal communication, basic computer skills, and a high school