Restaurant Leader: Guest Experience & Operations

Ontario Trillium Foundation; North Windham (CT); On-site; USD 52,000 - 75,000; Full time

Job summary

Dunkin in Connecticut is seeking a Restaurant Manager to lead a fast-paced team, delivering great guest experiences while upholding brand standards and operating procedures. You will supervise daily operations, ensure accuracy in cash handling and inventory, and drive profitability through smart labor and waste management.

This role requires strong communication, problem-solving, and a commitment to health and safety regulations.

Qualifications

• Experience leading teams in restaurant or retail settings.
• Strong communication and guest service focus.
• Ability to manage cash, inventory and labor costs.

Responsibilities

• Recruit, hire, train and supervise restaurant team members, including shift leaders and staff.
• Oversee day-to-day operations, cash handling, inventory, and brand standards.
• Ensure health/safety compliance and guest-focused service.
• Monitor feedback, drive improvements, and manage costs to maximize profitability.
• Engage with the community and uphold Dunkin' policies and values.
• Lead by example with professionalism and strong work ethic.

Skills

Leadership

Team supervision

Customer service

Communication

Education

College Degree

Job description

Dunkin in Connecticut is seeking a Restaurant Manager to lead a fast-paced team, delivering great guest experiences while upholding brand standards and operating procedures. You will supervise daily operations, ensure accuracy in cash handling and inventory, and drive profitability through smart labor and waste management.

This role requires strong communication, problem-solving, and a commitment to health and safety regulations.