Assistant Restaurant Manager: Lead Crew & Guest Experience

Cafua Management; Town of Farmington (NY); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401k per company policy

PTO

Life/disability insurance

Job summary

Cafua Management Company is seeking an Assistant Restaurant Manager to support the Restaurant Manager in building a skilled team and delivering great guest experiences at our Dunkin’ locations. You will help develop crew and shift leaders while ensuring profitable top-line sales, following brand standards and safety guidelines.

The role requires leadership, effective training, and daily scheduling as you drive service excellence and labor efficiency in a busy restaurant environment.

Qualifications

• Experience in recruiting, onboarding and developing restaurant staff.
• Strong leadership and communication skills to guide crew and shift leaders.
• Fluent in English and able to work in a fast-paced, guest-focused environment.

Responsibilities

• Assist in recruiting, hiring, onboarding and staff development to meet staffing targets.
• Communicate job expectations and ensure training is completed per guidelines.
• Hold team accountable for behavior and performance and address concerns promptly.
• Foster a guest-first culture and ensure safe, clean operations.

Skills

Staff development

Team leadership

Guest service

Budgeting

Tools

POS systems

Cash handling

Job description

Cafua Management Company is seeking an Assistant Restaurant Manager to support the Restaurant Manager in building a skilled team and delivering great guest experiences at our Dunkin’ locations. You will help develop crew and shift leaders while ensuring profitable top-line sales, following brand standards and safety guidelines.

The role requires leadership, effective training, and daily scheduling as you drive service excellence and labor efficiency in a busy restaurant environment.