Assistant Restaurant Manager: Grow, Lead, Delight Guests

Cafua Management Company, a Dunkin Franchisee; Concord (NH); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401k per company policy

PTO

Life/disability insurance

Competitive salary

Job summary

Cafua Management Company is seeking an Assistant Restaurant Manager to support the Restaurant Manager in building a capable team and delivering excellent guest experiences while driving top-line sales.

You will help develop Crew and Shift Leaders, ensure adherence to brand standards and safety guidelines, and participate in labor planning and inventory control in a fast-paced Dunkin franchise environment.

Qualifications

• Basic computer skills required.
• Capable of counting money and making change.
• Must be able to lift at least 30 lbs and stand for 6+ hours.
• Fluent in English.
• Authorized to work in the United States.
• High School diploma or equivalent.

Responsibilities

• Assist to recruit, hire, onboard and develop employees and maintain staffing levels.
• Communicate job expectations and ensure training per guidelines.
• Hold team members accountable for behavior and performance.
• Create a guest-first culture in the restaurant.
• Maintain safe, clean, and healthy environment per laws.
• Execute brand standards, recipes and systems including Red Book responsibilities.
• Assist in action plans to improve production, productivity, quality and guest service.
• Review guest feedback and drive improvements.
• Help control costs to maximize profitability.
• Adhere to security and cash handling procedures.
• Demonstrate competency in weekly inventory and labor scheduling.
• Support new product roll-outs including training and marketing.

Skills

Basic computer skills

Money handling

Customer service

English fluency

Team supervision

Open availability

Education

High School diploma

Job description

Cafua Management Company is seeking an Assistant Restaurant Manager to support the Restaurant Manager in building a capable team and delivering excellent guest experiences while driving top-line sales.

You will help develop Crew and Shift Leaders, ensure adherence to brand standards and safety guidelines, and participate in labor planning and inventory control in a fast-paced Dunkin franchise environment.