Assistant Restaurant Manager: Grow Teams & Guest Experience

Cafua Management Company, a Dunkin Franchisee; Pelham (NH); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

401k per company policy

PTO

Life/disability insurance

Family-owned business

Job summary

Cafua Management Company, a Dunkin franchisee in the United States, seeks an Assistant Restaurant Manager to support the Restaurant Manager in developing a capable team, ensuring guest satisfaction, and achieving profitable top-line results.

You will assist with hiring, training, scheduling, inventory, and cost control while maintaining brand standards and compliance across shifts. This role emphasizes leadership, safety, and guest experience in a fast-paced Dunkin environment.

Qualifications

• High School diploma or equivalent required.
• Open availability to work all shifts.
• Must be able to count money and make change.
• Must be able to lift a minimum of 50 lbs and stand for up to 6 hours.
• Proficient in English; authorized to work in the U.S.

Responsibilities

• Assist to recruit, hire, onboard and develop employees, maintain staffing levels.
• Communicate job expectations and ensure training is completed per guidelines.
• Hold team members accountable for behavior and performance.
• Create and maintain a guest-first culture in the restaurant.
• Follow safety, food safety, and sanitation guidelines; comply with laws.
• Ensure brand standards and recipes are executed.
• Help prepare and implement action plans for production, quality and guest service.
• Review guest feedback and drive improvements.
• Control costs to maximize profitability.
• Adhere to security and cash handling procedures.
• Demonstrate competency in weekly inventory, schedules, and labor performance.
• Execute new product rollouts including training, marketing and sampling.
• Drive sales goals and track results.

Skills

Open availability

Proficient in English

Counting money

Lift 50 lbs

Stand 6 hours

Transportation

Education

High School diploma

Job description

Cafua Management Company, a Dunkin franchisee in the United States, seeks an Assistant Restaurant Manager to support the Restaurant Manager in developing a capable team, ensuring guest satisfaction, and achieving profitable top-line results.

You will assist with hiring, training, scheduling, inventory, and cost control while maintaining brand standards and compliance across shifts. This role emphasizes leadership, safety, and guest experience in a fast-paced Dunkin environment.