Restaurant GM: Lead Team, Elevate Service & Growth

Jimmy John's Sandwiches; Lenoir City (TN); On-site; USD 52,000 - 76,000; Full time

Job summary

Jimmy John's Sandwiches in Tennessee seeks a Restaurant General Manager (RGM) to ensure operation standards across product prep, delivery, guest relations, and restaurant maintenance. You will lead recruitment, retention, and development of staff, manage schedules, and uphold food safety and financial accountability.

Responsibilities include addressing guest inquiries, maintaining a safe and clean environment, and overseeing inventory, marketing, and administrative tasks to drive sales and

Qualifications

• Associate’s degree or equivalent; at least one year related experience and/or training.
• Ability to work 50 hrs/wk; including evenings and weekends.
• Ability to read, write, and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
• Promote positive team atmosphere; opportunities for growth/development.
• Must have a valid driver’s license.

Responsibilities

• Address and resolve guest inquiries and concerns.
• Take responsibility for positive engagement with guests.
• Recruit, hire, develop and motivate team members; manage work schedules.
• Maintain a safe, comfortable work environment for employees and customers; ensure cleanliness and proper functioning of equipment.
• Ensure ingredients and menu items are stored, handled, prepared, and presented with food safety in mind.
• Maintain a local marketing program to grow sales.
• Handle administrative tasks such as employee timekeeping, inventory, cash handling and sales reporting.

Skills

People management

Staff scheduling

Communication

Guest relations

Education

Associate's degree or equivalent

Job description

Jimmy John's Sandwiches in Tennessee seeks a Restaurant General Manager (RGM) to ensure operation standards across product prep, delivery, guest relations, and restaurant maintenance. You will lead recruitment, retention, and development of staff, manage schedules, and uphold food safety and financial accountability.

Responsibilities include addressing guest inquiries, maintaining a safe and clean environment, and overseeing inventory, marketing, and administrative tasks to drive sales and