Assistant Restaurant Manager — Guest Experience Leader

Ultipro; Prior Lake, Northern (MN, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Life insurance

Disability insurance

401(k)

Paid time off

Wellness programs

Free uniforms

Uniform cleaning

Tuition reimbursement

Discounts on childcare

Fuel discounts

Fitness membership

Job summary

Mystic Lake Casino is seeking an Assistant Restaurant Manager to lead the food services operation and ensure a memorable guest experience. You will support team members, coach staff, and cover restaurant manager responsibilities during operating hours.

The role requires 3+ years of restaurant leadership and a Food Service Manager certification or the ability to obtain within a year. Excellent communication and adaptability are essential in a fast-paced environment.

Qualifications

• 3+ years of restaurant management or supervisory experience.
• Certificate in Food Service Manager or ability to obtain within 1 year.
• Effective in motivating and guiding staff; strong communication skills.

Responsibilities

• Lead and coach front-of-house staff to ensure guest satisfaction.
• Handle guest complaints professionally and promptly.
• Oversee inventory, ordering, and cost control with the culinary team.
• Ensure compliance with food safety, sanitation, and hygiene standards.
• Assist with budgeting and labor scheduling; drive outlet profitability.
• Maintain cleanliness and safety standards across the dining area.

Skills

guest service

team leadership

Education

Food Service Manager Cert

Job description

Mystic Lake Casino is seeking an Assistant Restaurant Manager to lead the food services operation and ensure a memorable guest experience. You will support team members, coach staff, and cover restaurant manager responsibilities during operating hours.

The role requires 3+ years of restaurant leadership and a Food Service Manager certification or the ability to obtain within a year. Excellent communication and adaptability are essential in a fast-paced environment.