Guest Experience Leader: Assistant Restaurant Manager
Mystic Lake Casino Hotel
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Benefits offered by this job
Job summary
Mystic Lake Casino Hotel in Prior Lake, MN is seeking an Assistant Restaurant Manager to lead a dining operation and support staff to deliver memorable guest experiences. You will manage staff, scheduling, and ensure compliance with health and safety rules while collaborating with culinary team.
The role emphasizes coaching, guest recovery, budgeting, and onboarding, with opportunities for advancement and a comprehensive benefits package.
Qualifications
- 3+ years in restaurant operations or related food service role.
- 2+ years indirect people leadership or 1+ year direct leadership.
- Certified Food Service Manager Certificate or ability to obtain within one year.
- Strong communication and team leadership skills.
- Experience with scheduling and resource management in a fast-paced setting.
Responsibilities
- Manage staff and activities of the food services operation to ensure guest satisfaction.
- Coach team members to deliver excellent service.
- Interact with guests to gauge satisfaction and improve service.
- Oversee cash handling and compliance with tips procedures.
- Assist with onboarding and training and performance management.
- Ensure health, safety and sanitation guidelines are followed.
Skills
Education
Job description
Mystic Lake Casino Hotel in Prior Lake, MN is seeking an Assistant Restaurant Manager to lead a dining operation and support staff to deliver memorable guest experiences. You will manage staff, scheduling, and ensure compliance with health and safety rules while collaborating with culinary team.
The role emphasizes coaching, guest recovery, budgeting, and onboarding, with opportunities for advancement and a comprehensive benefits package.
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