Assistant Restaurant Manager: Guest Experience Lead

Mystic Lake Casino Hotel; Prior Lake (MN); On-site; USD 54,000 - 76,000; Full time

Benefits offered by this job

Weekly pay

Comprehensive benefits package

401(k) retirement plan

Paid time off

Wellness programs

Tuition reimbursement

Childcare discounts

Fuel discounts

Bus passes

Fitness membership

Uniforms provided

Uniform cleaning

Job summary

Mystic Lake Casino Hotel in Prior Lake, MN is seeking an Assistant Restaurant Manager for The Meadows Bar & Grille. You will lead staff, uphold guest service standards, and support the Restaurant Manager in overseeing daily operations and budgeting.

The role requires 3+ years in restaurant settings, CFSM or ability to obtain, and proven leadership in fast-paced environments. Join a team focused on memorable guest experiences and quality dining.

Qualifications

• 3+ years combined restaurant education/experience
• 2+ years indirect people leadership or 1+ year direct leadership
• CFSM certificate or ability to obtain within 1 year
• Strong communication and team-building skills
• Proven scheduling and multi-tasking abilities
• Ability to adapt to fast-paced environment

Responsibilities

• Oversee staff and restaurant operations to deliver high guest satisfaction
• Coach team members to ensure excellent service and positive guest experience
• Handle guest complaints and use recovery strategies when needed
• Coordinate with culinary team for quality food standards
• Manage inventory, supplies, and scheduling
• Ensure front-of-house cleanliness and safety compliance
• Assist with budgeting and controlling operating costs
• Participate in hiring, onboarding, and performance management

Skills

Staff leadership

Guest service

Communication

Problem solving

Scheduling

Conflict resolution

Education

Certified Food Service Manager

Post-high school restaurant education/experience

Job description

Mystic Lake Casino Hotel in Prior Lake, MN is seeking an Assistant Restaurant Manager for The Meadows Bar & Grille. You will lead staff, uphold guest service standards, and support the Restaurant Manager in overseeing daily operations and budgeting.

The role requires 3+ years in restaurant settings, CFSM or ability to obtain, and proven leadership in fast-paced environments. Join a team focused on memorable guest experiences and quality dining.