Assistant Restaurant Manager — Guest Experience & Growth

Tim Hortons; Plain City (OH); On-site; USD 45,000 - 60,000; Full time

Job summary

Tim Hortons in Plain City, OH is seeking an Assistant Restaurant Manager to support daily operations, uphold brand standards and drive guest satisfaction. You will help manage people, product quality, cleanliness and safety while supporting sales growth and profitability.

Responsibilities include assisting in recruiting and training, scheduling, ensuring health and safety compliance, handling customer concerns, and contributing to team performance.

Qualifications

• Assists in recruiting and training team members.
• Provides performance feedback and conducts reviews.
• Supports scheduling and floor leadership during busy periods.
• Enforces health, safety and employment standards.

Responsibilities

• Assist in recruiting and training team members to meet targets.
• Provide ongoing performance feedback and conduct reviews.
• Help manage scheduling and coverage across shifts.
• Ensure guest experience quality and handle guest complaints.
• Assist in following Tim Hortons operating procedures and safety policies.

Job description

Tim Hortons in Plain City, OH is seeking an Assistant Restaurant Manager to support daily operations, uphold brand standards and drive guest satisfaction. You will help manage people, product quality, cleanliness and safety while supporting sales growth and profitability.

Responsibilities include assisting in recruiting and training, scheduling, ensuring health and safety compliance, handling customer concerns, and contributing to team performance.