Assistant Restaurant Manager — Guest Experience & Brand Ops

Hunter Super Techs - TurnPoint; Parma Corners (NY); On-site; USD 50,000 - 65,000; Full time

Job summary

Dunkin' is seeking an Assistant Restaurant Manager to support the Restaurant Manager, shift leaders, and team in delivering great guest experiences and operational excellence at our New York location. This role involves leading floor operations, training, and helping drive top-line sales while ensuring compliance with brand standards and franchise policies.

The candidate should bring leadership experience in hospitality, strong English communication, and solid math/financial skills to manage

Qualifications

• Basic computer skills.
• Fluent in spoken and written English.
• Basic math and financial management.
• Previous leadership experience in retail, restaurant or hospitality.

Responsibilities

• Lead team meetings with the Restaurant Manager.
• Oversee Brand Training Programs and certify staff.
• Maintain brand standards, recipes and systems.
• Create a guest-focused culture and address guest feedback.

Skills

Leadership

Team management

Customer service

Time management

Communication

Education

High school diploma or equivalent

Basic math & financial management

Job description

Dunkin' is seeking an Assistant Restaurant Manager to support the Restaurant Manager, shift leaders, and team in delivering great guest experiences and operational excellence at our New York location. This role involves leading floor operations, training, and helping drive top-line sales while ensuring compliance with brand standards and franchise policies.

The candidate should bring leadership experience in hospitality, strong English communication, and solid math/financial skills to manage