Assistant Restaurant Manager: Grow Teams & Guest Experience

Dunkin' - Cafua Management Company; East Providence (RI); Vor Ort; USD 42.000 - 52.000; Vollzeit

Benefits dieser Stelle

Health insurance

401k per company policy

PTO

Life/disability insurance

Zusammenfassung

Cafua Management Company, a Dunkin Donuts franchise in the US, seeks an Assistant Restaurant Manager to support the Restaurant Manager in developing a team that delivers friendly guest experiences and profitable top-line sales.

You will recruit, onboard and develop staff, set expectations, train per guidelines, and uphold Brand standards. The role emphasizes safety, inventory, scheduling, product roll-outs and driving sales results.

Qualifikationen

• Basic computer skills as part of daily operations.
• Ability to count money and make change accurately.
• Ability to stand for 6+ hours per shift.
• Must be authorized to work in the U.S.
• Fluent in English for communication with guests and staff.

Aufgaben

• Assist to recruit, hire, onboard and develop employees, maintaining staffing levels.
• Communicate job expectations and ensure training is completed per guidelines.
• Hold team members accountable for behavior and performance.
• Create and maintain a guest-first culture in the restaurant.
• Maintain safe, secure, and healthy environment adhering to guidelines and laws.
• Ensure Brand standards, recipes and systems are executed including Red Book responsibilities.
• Help prepare and complete action plans; implement production, productivity, quality and guest service standards.
• Review guest feedback and results to drive improvements.
• Control costs to maximize profitability.
• Adhere to security and cash handling procedures.
• Demonstrate competency in weekly inventory and scheduling labor.
• Execute new product roll-outs including training, marketing and sampling.
• Drive sales goals and track results.

Kenntnisse

Basic computer skills

Counting money & making change

Stand 6+ hours

Authorized to work in the U.S.

Fluent in English

Jobbeschreibung

Cafua Management Company, a Dunkin Donuts franchise in the US, seeks an Assistant Restaurant Manager to support the Restaurant Manager in developing a team that delivers friendly guest experiences and profitable top-line sales.

You will recruit, onboard and develop staff, set expectations, train per guidelines, and uphold Brand standards. The role emphasizes safety, inventory, scheduling, product roll-outs and driving sales results.