Assistant Restaurant Manager at IHOP

SSP Group plc; Dallas (TX); Presencial; USD 54.000 - 66.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid time off

Tuition reimbursement

Descripción de la vacante

SSP America, IHOP at DFW, is seeking an Assistant Restaurant Manager to work with the General Manager to ensure smooth operations and uphold high standards for service and food quality. You’ll lead a team of Food Travel Experts, oversee daily operations, and provide hands-on support to maintain a safe, efficient, and guest-focused environment.

You’ll hire, train, schedule, and mentor staff; manage inventory and product quality; ensure health and safety compliance; oversee cash handling and

Formación

• 2+ years of restaurant management experience in either QSR or fast-casual dining
• 1+ year of kitchen or back-of-house supervisory experience preferred
• Proven ability to lead teams, manage schedules, and control costs
• Knowledge of HACCP, ServSafe, health, and safety regulations
• Strong communication, organizational, and time-management skills
• Flexibility to work a variety of shifts, including early mornings, evenings, and weekends

Responsabilidades

• Lead daily restaurant operations: opening, service, and closing procedures
• Hire, train, schedule, and mentor team members to deliver outstanding guest experiences
• Ensure compliance with health, safety, and food sanitation regulations
• Maintain inventory, place orders, and manage product quality and presentation
• Oversee cash handling and reconciliation, ensuring adherence to company policies
• Monitor performance, provide coaching, and conduct disciplinary actions when needed
• Communicate effectively with management and team members, addressing guest feedback promptly

Conocimientos

Leadership

Team management

Customer service

Communication

Time management

Flexibility

Herramientas

HACCP knowledge

ServSafe certification

Descripción del empleo

Join Our Team!

Compensation and Benefits:

• Base salary: $60,000 per year
• Bonus: Quarterly performance bonus plus an annual super bonus plan
• Benefits package: Health, dental, vision, and life insurance; 401(k) with company match; paid time off; employee assistance program; tuition reimbursement; and more

About SSP America

Operating in nearly 40 countries, SSP America delivers authentic dining experiences that capture the “taste of place” in airports across the world. At IHOP , located in the bustling Dallas Fort Worth International Airport (DFW), we’re passionate about great food, exceptional service, and a welcoming atmosphere for travelers.

About the Role:

As an Assistant Restaurant Manager , you will work closely with the General Manager to ensure that IHOP runs smoothly and meets our high standards for service and food quality. You’ll lead a team of Food Travel Experts, oversee daily operations, and provide hands‑on support to maintain a safe, efficient, and guest‑focused environment.

Key Responsibilities:

• Lead daily restaurant operations: opening, service, and closing procedures
• Hire, train, schedule, and mentor team members to deliver outstanding guest experiences
• Ensure compliance with health, safety, and food sanitation regulations
• Maintain inventory, place orders, and manage product quality and presentation
• Oversee cash handling and reconciliation, ensuring adherence to company policies
• Monitor performance, provide coaching, and conduct disciplinary actions when needed
• Communicate effectively with management and team members, addressing guest feedback promptly

Qualifications:

• 2+ years of restaurant management experience in either QSR or fast-casual dining
• 1+ year of kitchen or back-of-house supervisory experience preferred
• Proven ability to lead teams, manage schedules, and control costs
• Knowledge of HACCP, ServSafe, health, and safety regulations
• Strong communication, organizational, and time-management skills
• Flexibility to work a variety of shifts, including early mornings, evenings, and weekends

Why Join Us?

• Dynamic environment: Work in a high-volume airport location where no two days are the same
• Growth opportunities: Develop your career with a global leader in travel dining
• Competitive rewards: Enjoy a comprehensive pay and benefits package that recognizes your contribution

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or any other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.