Assistant Restaurant Manager

SSP Group; Spokane (WA); On-site; USD 60,000 - 75,000; Full time

Job summary

SSP America in Spokane is seeking an Assistant Restaurant Manager to join our team at the Spokane International Airport. You will work with the General Manager to ensure smooth operations, uphold service standards, and maintain premier guest experiences in a high-volume dining environment.

You will lead Food Travel Experts, coach staff, monitor health and safety regulations, manage inventory and schedules, and drive continuous improvement in product quality and guest satisfaction across shifts.

Qualifications

• 2+ years of restaurant management experience in full-service dining.
• 1+ year of kitchen or back-of-house supervisory experience preferred.
• Proven ability to lead teams, manage schedules, and control costs.
• Knowledge of HACCP, ServSafe, health, and safety regulations.

Responsibilities

• Lead daily restaurant operations: opening, service, and closing procedures.
• Hire, train, schedule, and mentor team members to deliver outstanding guest experiences.
• Ensure compliance with health, safety, and food sanitation regulations.
• Maintain inventory, place orders, and manage product quality and presentation.
• Oversee cash handling and reconciliation, ensuring adherence to company policies.
• Monitor performance, provide coaching, and conduct disciplinary actions when needed.
• Communicate effectively with management and team members, addressing guest feedback promptly.

Skills

Restaurant management

Leadership

Communication skills

Time management

Food safety knowledge

Tools

HACCP knowledge

ServSafe certified

Job description

• Bonus: Quarterly performance bonus plus an annual super bonus plan
• Benefits package: Health, dental, vision, and life insurance; 401(k) with company match; paid time off; employee assistance program; tuition reimbursement; and more

About SSP America

Operating in nearly 40 countries, SSP America delivers authentic dining experiences that capture the "taste of place" in airports across the world. At Spokane International Airport (GEG),we’re passionate about great food, exceptional service, and a welcoming atmosphere for travelers.

About the Role:

As anAssistant Restaurant Manager, you will work closely with the General Manager to ensure that our restaurantsrun smoothly and meet our high standards for service and food quality. You’ll lead a team of Food Travel Experts, oversee daily operations, and provide hands-on support to maintain a safe, efficient, and guest-focused environment.

Key Responsibilities:

• Lead daily restaurant operations: opening, service, and closing procedures
• Hire, train, schedule, and mentor team members to deliver outstanding guest experiences
• Ensure compliance with health, safety, and food sanitation regulations
• Maintain inventory, place orders, and manage product quality and presentation
• Oversee cash handling and reconciliation, ensuring adherence to company policies
• Monitor performance, provide coaching, and conduct disciplinary actions when needed
• Communicate effectively with management and team members, addressing guest feedback promptly

Qualifications:

• 2+ years of restaurant management experience in full-service dining
• 1+ year of kitchen or back-of-house supervisory experience preferred
• Proven ability to lead teams, manage schedules, and control costs
• Knowledge of HACCP, ServSafe, health, and safety regulations
• Strong communication, organizational, and time-management skills
• Flexibility to work a variety of shifts, including early mornings, evenings, and weekends

Why Join Us?

Dynamic environment:Work in a high-volume airport location where no two days are the same

Growth opportunities:Develop your career with a global leader in travel dining

Competitive rewards:Enjoy a comprehensive pay and benefits package that recognizes your contribution

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or any other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.