Assistant Restaurant Manager

SSP Group plc; Spokane (WA); On-site; USD 59,000 - 72,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid time off

Employee assistance program

Tuition reimbursement

Job summary

SSP America at Spokane International Airport is seeking an Assistant Restaurant Manager to lead a high-volume team and uphold exceptional guest service across our airport dining venues.

You will partner with the General Manager to supervise opening, service, and closing, coach Food Travel Experts, and ensure safety, quality, and guest satisfaction in a fast-paced environment.

Qualifications

• 2+ years of restaurant management experience in full-service dining.
• 1+ year of kitchen or back-of-house supervisory experience preferred.
• Proven ability to lead teams, manage schedules, and control costs.
• Knowledge of HACCP, ServSafe, health, and safety regulations.
• Strong communication, organizational, and time-management skills.
• Flexibility to work a variety of shifts, including early mornings, evenings, and weekends.

Responsibilities

• Lead daily restaurant operations: opening, service, and closing procedures.
• Hire, train, schedule, and mentor team members to deliver outstanding guest experiences.
• Ensure compliance with health, safety, and food sanitation regulations.
• Maintain inventory, place orders, and manage product quality and presentation. Oversee cash handling and reconciliation, ensuring adherence to company policies.
• Monitor performance, provide coaching, and conduct disciplinary actions when needed.
• Communicate effectively with management and team members, addressing guest feedback promptly.

Skills

Restaurant management

Team leadership

Scheduling

Cost control

HACCP ServSafe health & safety

Communication

Time management

Shift flexibility

Job description

Compensation and Benefits:

• Base salary: $65,000 ($23.46 / hr)
• Bonus: Quarterly performance bonus plus an annual super bonus plan
• Benefits package: Health, dental, vision, and life insurance; 401(k) with company match; paid time off; employee assistance program; tuition reimbursement; and more

About SSP America

Operating in nearly 40 countries, SSP America delivers authentic dining experiences that capture the “taste of place” in airports across the world. At Spokane International Airport (GEG), we’re passionate about great food, exceptional service, and a welcoming atmosphere for travelers.

About the Role

As an Assistant Restaurant Manager , you will work closely with the General Manager to ensure that our restaurants run smoothly and meet our high standards for service and food quality. You’ll lead a team of Food Travel Experts, oversee daily operations, and provide hands-on support to maintain a safe, efficient, and guest-focused environment.

Key Responsibilities

• Lead daily restaurant operations: opening, service, and closing procedures
• Hire, train, schedule, and mentor team members to deliver outstanding guest experiences
• Ensure compliance with health, safety, and food sanitation regulations
• Maintain inventory, place orders, and manage product quality and presentationOversee cash handling and reconciliation, ensuring adherence to company policies
• Monitor performance, provide coaching, and conduct disciplinary actions when needed
• Communicate effectively with management and team members, addressing guest feedback promptly

Qualifications

• 2+ years of restaurant management experience in full-service dining
• 1+ year of kitchen or back-of-house supervisory experience preferred
• Proven ability to lead teams, manage schedules, and control costs
• Knowledge of HACCP, ServSafe, health, and safety regulations
• Strong communication, organizational, and time-management skills
• Flexibility to work a variety of shifts, including early mornings, evenings, and weekends

Why Join Us?

• Dynamic environment: Work in a high-volume airport location where no two days are the same
• Growth opportunities: Develop your career with a global leader in travel dining
• Competitive rewards: Enjoy a comprehensive pay and benefits package that recognizes your contribution

SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or any other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.