Assistant Restaurant Leader

Raising Cane's; Hawaii; On-site; USD 29,000 - 32,000; Full time

Job summary

Raising Cane's in Hawaii is seeking an Assistant Restaurant Leader to support the Restaurant Leader in daily operations while upholding Raising Cane’s standards and culture. The role involves managing hourly crewmembers, onboarding, payroll, schedules, and performance coaching, with duties including opening/closing, cash handling, and enforcing policies.

The position requires strong communication, organization, and adaptability, plus the ability to work a variety of shifts, including weekends.

Qualifications

• Detail-oriented and organized with strong prioritization.
• Excellent written and verbal communication.
• Analytical mindset with problem-solving skills.
• Able to learn new technology systems quickly.
• Strong leadership and team management abilities.

Responsibilities

• Hires and terminates all hourly crewmembers.
• Owns onboarding, status changes and payroll for hourly staff.
• Creates crewmember work and training schedules.
• Manages performance including coaching and documentation.
• Acts as manager on duty; opens/closes the restaurant.
• Manages cash handling and ensures accountability.
• Enforces Raising Cane’s policies and standards.
• Runs shift management meetings; ensures safety standards.
• Deploys crewmembers during shifts; ensures service quality.
• Provides exemplary customer service.
• Utilizes rewards program for crew recognition.
• Authorizes manager-level actions (discounts, timeclock overrides).
• Maintains cleanliness and good working order of facility.
• Performs additional duties as assigned.

Skills

Detail-oriented

Organized

Multitasking

Analytical skills

Written communication

Verbal communication

Microsoft Office

Team leadership

Flexibility

Tools

Microsoft Office

Job description

$21 per hour to $23 per hourThe Assistant Restaurant Leader is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in all areas of restaurant operations.The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.Purpose of the position:Hires and terminates all hourly, non-management crewmembersOwns the onboarding, status change and payroll process for all hourly crewmembersCreates crewmember work and training schedulesManages the performance of all hourly crewmembers (e.g. development, coaching, redirective communication and documentation, and other performance management tasks)Acts as manager on duty and opens and closes the restaurantManages cash handling and ensures accountabilityEnforces Raising Cane’s policies and standardsExecutes shift management meeting Raising Cane’s operations and safety standardsUses required tools, forms and logs to support shift execution, document results and take corrective action when neededDeploys crewmembers during a shiftProvides exemplary customer serviceUtilizes reward and recognition program for the crewmembers in the restaurantAuthorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)Ensures cleanliness of the restaurant and ensures the facility is in good working orderCompletes other duties as assignedRequirements for Success:Detail-oriented, organized and able to manage multiple priorities that may be constantly changingSelf-driven, flexible, and highly energetic with strong analytical, written and verbal communication skillsAble to work effectively and efficiently both independently and collaborativelyAble to recognize and analyze problems, set goals, create plans and convert plans into action to solve problemsProficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quicklyAble to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and trainingMust be 18 years of age or olderPossess a valid driver's license