Assistant Restaurant Leader

Raising Cane's; Town of Amherst (NY); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Life & Disability insurance

Hospital Indemnity

401(k) Match

Financial planning access

Tuition reimbursement

Crewmember assistance program

Pet Insurance

Weekly pay

Monthly bonus

Paid time off

8 paid holidays

Casual attire

Job summary

Raising Cane’s is seeking an Assistant Restaurant Leader in the United States. You will support the Restaurant Leader in daily operations, uphold Raising Cane’s standards and culture, and drive service excellence in a fast-paced environment.

The role emphasizes staff onboarding, scheduling, coaching, and performance management while ensuring cash handling and safety standards are met. Strong communication and organizational skills are essential.

Qualifications

• Detail-oriented and organized with ability to manage multiple priorities
• Strong analytical, written and verbal communication skills
• Able to work independently and with teams
• Proficient with MS Office and adaptable to new systems
• Willingness to work varied shifts and travel as needed

Responsibilities

• Hires and terminates hourly crewmembers
• Owns onboarding, status changes and payroll for hourly staff
• Creates work and training schedules
• Manages performance and coaching of hourly staff
• Acts as manager on duty and opens/closes the restaurant
• Manages cash handling and ensures accountability
• Enforces company policies and safety standards
• Provides exemplary customer service

Skills

Detail-oriented

Analytical skills

Written communication

Verbal communication

MS Office (Excel, Word, Outlook)

Education

High school diploma or equivalent

Some college preferred

Tools

MS Office

POS systems

Job description

While the base salary starts from $65,000 - $75,000, this position is also eligible for our Restaurant Monthly Incentive Program. The base salary plus potential monthly incentives could result in Total Target Cash ranging from $196,000 to $106,000.

• Base salary is based on location, experience, and qualifications…etc.
• The Total Target Cash amount shown above is inclusive of the estimated incentive amounts earned under our Restaurant Monthly Incentive Program, should your home Restaurant meet our profitability expectations, and you meet all eligibility criteria.
• Incentive amounts may vary and will depend on actual Restaurant performance, profitability, and eligibility criteria.

At Raising Cane’s Chicken Fingers®, we serve only the most craveable chicken finger meals – it’s our One Love! Known for our great Crew and cool Culture, we follow a Work Hard. Have Fun. philosophy. Raising Cane’s is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar!

Benefits offered for all Full-time Restaurant Managers:

• Company-provided Life and Disability insurance
• Hospital Indemnity, Accident and Critical Illness
• 401(k) With Employer Match (age 21 & older)
• Access to financial advisors for budget and retirement planning
• Tuition Reimbursement
• Crewmember Assistance Program
• Pet Insurance

Perks & Rewards for Restaurant Managers:

• Weekly Pay!*
• Competitive pay + monthly bonus
• Paid Time Off & Sick time
• 8 paid Holidays a year**
• Early closure for company events
• Casual Work Attire
• *Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly.
• **Some locations may vary

Job Description

Your Role at Raising Cane’s:

The Assistant Restaurant Leader is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane’s standards and culture in all areas of restaurant operations.

The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job.

Your Impact and Responsibilities

Purpose of the position:

• Hires and terminates all hourly, non-management crewmembers
• Owns the onboarding, status change and payroll process for all hourly crewmembers
• Creates crewmember work and training schedules
• Manages the performance of all hourly crewmembers (e.g. development, coaching, redirective communication and documentation, and other performance management tasks)
• Acts as manager on duty and opens and closes the restaurant
• Manages cash handling and ensures accountability

General to the role:

• Enforces Raising Cane’s policies and standards
• Executes shift management meeting Raising Cane’s operations and safety standards
• Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed
• Provides exemplary customer service
• Utilizes reward and recognition program for the crewmembers in the restaurant
• Authorizes employee functions requiring manager approval (e.g. discounts, promotions, timeclock overrides, etc.)
• Ensures cleanliness of the restaurant and ensures the facility is in good working order
• Completes other duties as assigned

Qualifications

Requirements for Success:

• Detail-oriented, organized and able to manage multiple priorities that may be constantly changing
• Self-driven, flexible, and highly energetic with strong analytical, written and verbal communication skills
• Able to work effectively and efficiently both independently and collaboratively
• Able to recognize and analyze problems, set goals, create plans and convert plans into action to solve problems
• Proficient in a variety of technology systems including Microsoft Office (Excel, Word and Outlook) and ability to learn and adapt to new systems quickly
• Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training
• 3+ years of restaurant or retail management experience
• New restaurant opening experience preferred
• Must be 18 years of age or older
• High school diploma or equivalent required, some college preferred
• Possess a valid driver’s license

Additional Information

All your information will be kept confidential according to EEO guidelines.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.