Assistant Restaurant GM — Lead Shifts, Elevate Service

McLemore Resort Manager LLC; Croft (SC); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive Salary

Daily Pay

Team Member Hotel Discount

Uniforms Provided

Health, Dental, Vision, Life Insurance

Paid PTO

401k with employer match

Food and Beverage Discounts

Tuition Reimbursement

Job summary

Valor is seeking a Restaurant Supervisor to oversee shift operations and support the administration of the restaurant to ensure guest satisfaction and financial targets are met. You will coordinate with kitchen staff, supervise front-line staff, and implement promotions to drive in-house guest engagement.

Ideal candidates have 2+ years in food and beverage, strong communication, and the ability to manage people and priorities.

Qualifications

• Two to Four-year college degree or equivalent education/experience.
• Minimum of two-year experience in the food and beverage industry.
• Requires basic knowledge of restaurant operations.
• Possess excellent oral, written and presentation skills.
• Ability to delegate, manage manpower and establish priorities.
• Listen effectively.
• Operate department within the guidelines of the Foundation Document.
• Communicate to both guests and fellow associates, professionally and positively.

Responsibilities

• Supervise the shift's operations in the restaurant and liaise with the kitchen staff to ensure smooth operations, compliance with procedures and safety regulations and an optimal level of quality service and hospitality are achieved.
• Supervise the restaurant associates; interview, recommend hiring, schedule, train, develop, empower, coach and counsel, recommend performance reviews, resolve problems, provide open communications and recommend discipline as appropriate with the guidance of the restaurant management team.
• Create, recommend and implement promotions, displays, buffet presentations and ideas to capture more in-house guests and a larger share of the local market.
• Avoid legal challenges by conforming to the regulations of the alcoholic beverage commission.
• Maximize bar profitability by ensuring portion control; monitoring accuracy of charges.
• Maintain safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; supervise the maintenance of restaurant equipment to protect the assets, while securing revenues and complying with legal regulations and ensure quality service.
• Investigate, resolve, respond to guest needs, inquires, comments and/or problems to ensure a quality experience and enhance future sales prospects.
• Update the cash management system and compile, generate and prepare various reports to aid in the administration of the Restaurant.
• Respond to guest needs, issues, comments and problems to ensure a quality experience and enhance future sales prospects.
• Supervise the maintenance/sanitation of the restaurant and equipment during the shift to protect the assets, comply with regulations and ensure quality service.
• Perform special projects and other responsibilities as assigned.
• May serve as manager on duty.
• Any other duties as assigned.

Skills

Two to Four-year degree

Food & Beverage experience

Operations knowledge

Oral and written communication

Delegation and staffing

People management

Customer service excellence

Education

Two to Four-year college degree

Tools

None

Job description

Valor is seeking a Restaurant Supervisor to oversee shift operations and support the administration of the restaurant to ensure guest satisfaction and financial targets are met. You will coordinate with kitchen staff, supervise front-line staff, and implement promotions to drive in-house guest engagement.

Ideal candidates have 2+ years in food and beverage, strong communication, and the ability to manage people and priorities.