Assistant Property Manager (Voke Lofts & Canal Lofts)

WinnCompanies; Worcester (MA); On-site; USD 31,000 - 41,000; Full time

Job summary

WinnCompanies is seeking an Assistant Property Manager to join Voke Lofts & Canal Lofts, a 116-unit multifamily community in Worcester, MA. You will support the Property Manager with leasing, resident relations, rent collections, accounts payable/receivable, and property administration.

The role features typical hours Monday–Friday, 8:30 AM to 5:00 PM, with opportunities to grow in multifamily housing and property management as part of a dedicated team.

Qualifications

• High school diploma or GED required.
• Up to 1 year in property management, leasing, customer service, or related field.
• Up to 1 year of supervisory or leadership experience.
• Valid driver's license in good standing.
• Proficiency with Microsoft Office and web-based applications.
• Strong customer service, communication, and organizational skills.

Responsibilities

• Support day-to-day operations of a multifamily community to ensure resident service and efficiency.
• Assist with leasing activities, including tours, applications, and renewals.
• Monitor rent collections, post payments, and help with delinquency management.
• Respond to resident concerns and maintain positive resident relations.
• Prepare financial reports, notices, and property documentation.
• Process purchase orders, invoices, and accounts payable.
• Assist with property operations, financial administration, and occupancy tasks.
• Act as Property Manager in the Manager's absence when needed.

Skills

Customer service

Leasing operations

Administrative support

Communication skills

Organizational skills

Microsoft Office

Multi-tasking

Education

High school diploma or GED

Associate's degree (preferred)

Tools

Yardi

RealPage

Microsoft Office

Job description

AbouttheOpportunity

WinnCompaniesis seeking an Assistant Property Manager to join our team at Voke Lofts & Canal Lofts, consisting of 116-unit in 2 multifamily residential communities located in Worcester, MA.

In this role, you will support the Property Manager in the day-to-dayproperty management operationsof the community, includingleasing, resident relations, rent collections, accounts payable, accounts receivable, and property administration. This is an excellent opportunity for someone looking to build a career inmultifamily housing and property management.

The pay range for this role is $22.59-$30.00 per hour. Additionally, the selected candidate will typically work: Monday through Friday, from 8:30 AM to 5:00 PM.

Responsibilities:

• Support the day-to-day operations of a multifamily residential community, ensuring excellent resident service and operational efficiency.
• Assistwith leasing activities, including apartment tours, application processing, recertifications, and lease renewals.
• Monitor rent collections, post payments, enforce collection policies, andassistwith delinquency management.
• Respond to resident concerns and helpmaintainpositive resident relations and customer satisfaction.
• Prepare financial reports, resident correspondence, recertification notices, and other property documentation.
• Processpurchaseorders, invoices, and accounts payable transactions.
• Assistwith property operations, financial administration, and occupancy-related activities.
• Serve asactingProperty Manager in the Manager's absence, as needed.

Requirements:

• High school diploma or GED equivalent.
• Up to 1 year of experience in property management, leasing, customer service, administrative support, ora relatedfield.
• Up to 1 year of supervisory,team lead,leadership, or mentoring experience.
• A current driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
• Proficiencywith Microsoft Office and web-based business applications.
• Strong customer service, communication, and organizational skills.
• Attention to detail and ability to manage multiple priorities in a fast-paced environment.
• Willingness to learn and grow within the property management industry.
• Ability to work effectively with diverse residents, colleagues, and vendors.

Preferred Qualifications:

• Associate's degree.
• Experience with Yardi, RealPage, or other property management software.
• Experience in multifamily housing, affordable housing, LIHTC, HUD, or Section 8 environments.
• Knowledge of leasing, resident retention, and property operations.