Assistant Property Manager — Seattle Area

Pilot Property Management; Seattle (WA); On-site; USD 35,817 - 38,572; Full time

Benefits offered by this job

Health insurance

401(k) with company match

Paid holidays

Vacation and sick leave

Mileage reimbursement

Professional development opportunities

Job summary

Pilot Property Management is seeking an Assistant Property Manager to support operations for a portfolio of multifamily communities in the greater Seattle area. You will work closely with Portfolio Managers, serving as a primary resident contact and helping ensure smooth day-to-day operations.

The ideal candidate is detail-oriented, organized, and excels in a fast-paced, team-based environment with strong communication and computer skills.

Qualifications

• Minimum 2 years’ experience in customer service, retail, or administrative roles.
• Valid Washington driver’s license with an insurable driving record.
• Excellent written and verbal communication skills.
• High school diploma or equivalent.
• Proficiency with Microsoft Office Suite.
• Ability to adapt to a fast-paced environment.
• Willingness to learn and use a variety of tools and technology.

Responsibilities

• Provide exceptional customer service to residents and prospective tenants.
• Maintain accurate resident files and records.
• Coordinate lease renewals, notices, and audits.
• Advertise and inspect available apartments; complete move-out and pre-move-in walks.
• Support leasing team with marketing, record-keeping, and tours.
• Meet, accompany, and coordinate vendors and contractors at properties.
• Support financial workflows, including invoice review and payment planning.
• Learn and utilize property management software (AppFolio, Aptly, SharePoint).
• Ensure compliance with fair housing laws and safety requirements.
• Foster a safe work environment and adhere to SOPs and company values.

Skills

Customer service

Communication skills

Organizational skills

Time management

Microsoft Office

Driver’s license

Reliable transportation

Adaptability

Team collaboration

Education

High school diploma or equivalent

Tools

AppFolio

Aptly

SharePoint

Job description

Pilot Property Management is seeking an Assistant Property Manager to support operations for a portfolio of multifamily communities in the greater Seattle area. You will work closely with Portfolio Managers, serving as a primary resident contact and helping ensure smooth day-to-day operations.

The ideal candidate is detail-oriented, organized, and excels in a fast-paced, team-based environment with strong communication and computer skills.