Assistant Property Manager – Resident Services & Admin

Inclusive Housing Resources; Cincinnati (OH); On-site; USD 44,000 - 48,000; Full time

Benefits offered by this job

PTO

11 paid holidays

401(k)

voluntary benefit options

logo-wear support/provided company

Job summary

Inclusive Housing Resources in Fairfield, OH is seeking an Assistant Property Manager I to support affordable housing operations across the Greater Cincinnati area. This full-time, office-based role focuses on client communication, organization, and accurate record-keeping while working 7:30 AM-3:30 PM.

The ideal candidate has strong customer service skills, proficiency with Microsoft Outlook, and the ability to multitask in a desk-based environment.

Qualifications

• High school diploma or GED required.
• Prior property management experience preferred; affordable housing, Section 8, rent collection, or payment posting experience is a plus.
• Professional phone and email communication skills are essential.
• Comfortable using Microsoft Outlook/email and learning new systems.
• Valid driver’s license and ability to pass background/drug/d driving checks.

Responsibilities

• Greet visitors and serve as a professional first point of contact.
• Answer and route phone calls, emails, and voicemails.
• Enter rent payments, receipts, one-time charges, and credits into property management software.
• Send notices, assist with delinquency reports, and support resident communication.
• Help with annual recertification paperwork and income information collection.
• Maintain resident files, records, and affordable housing documentation.
• Communicate with residents, guardians, payees, support agencies, and other resident contacts.
• Enter or route work orders and follow up on maintenance communication.
• Occasionally travel to county offices, properties, inspections, or errands as needed.

Skills

Customer service

Organization

Communication

Outlook

Multitasking

Phone & email

Education

High school diploma or GED

Tools

MRI property management software

Job description

Inclusive Housing Resources in Fairfield, OH is seeking an Assistant Property Manager I to support affordable housing operations across the Greater Cincinnati area. This full-time, office-based role focuses on client communication, organization, and accurate record-keeping while working 7:30 AM-3:30 PM.

The ideal candidate has strong customer service skills, proficiency with Microsoft Outlook, and the ability to multitask in a desk-based environment.