Assistant Property Manager – Office-Based Resident Support

Strategic HR Client Job Openings; Cincinnati (OH); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

PTO

11 paid holidays

401(k)

Voluntary benefit options

Logo-wear / company apparel

Job summary

Inclusive Housing Resources is hiring an Assistant Property Manager I in Fairfield, OH to support affordable housing operations in the Greater Cincinnati area. This is a full-time, office-based role with hours 7:30 AM–3:30 PM and limited overtime.

The position emphasizes strong customer service, professional communication, and multitasking in a desk-based setting. Prior property management is preferred but not required; training will be provided.

Qualifications

• Strong customer service skills with a helpful, professional approach.
• Solid phone and email communication abilities.
• Organized, detail oriented, able to multitask in a desk-based role.
• Comfortable using Microsoft Outlook and learning new systems.

Responsibilities

• Greet visitors and serve as a professional first point of contact.
• Answer and route phone calls, emails, and voicemails.
• Enter rent payments, receipts, charges, and credits in property management software.
• Send notices, assist with delinquency reports, and support resident communication.
• Help with annual recertification paperwork and income information collection.
• Maintain resident files and affordable housing documentation.
• Communicate with residents, guardians, payees, and social service partners.
• Enter or route work orders and follow up on maintenance communication.
• Occasionally travel to county offices, properties, inspections, or errands as needed.

Skills

Customer service

Phone communication

Email communication

Outlook skills

Multitasking

Detail oriented

Education

High school diploma or GED

Tools

MRI software

Job description

Inclusive Housing Resources is hiring an Assistant Property Manager I in Fairfield, OH to support affordable housing operations in the Greater Cincinnati area. This is a full-time, office-based role with hours 7:30 AM–3:30 PM and limited overtime.

The position emphasizes strong customer service, professional communication, and multitasking in a desk-based setting. Prior property management is preferred but not required; training will be provided.