Assistant Property Manager - Resident Experience & Operations

Fairfield Property Management; Shreveport (LA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k) matching

Dental insurance

Job summary

Fairfield Property Management is seeking an organized and outgoing Assistant Property Manager to join our team. You will support the Property Manager in overseeing the on-site operations of our multi-family community, interact with residents, collect rent, and coordinate service requests.

You will maintain records, assist with financial tasks, and ensure high standards of resident satisfaction. The role requires strong organizational skills and a customer-service mindset in a fast-paced

Qualifications

• High school diploma or GED required.
• Property management experience preferred; administrative office experience required.
• ResMan or similar property management accounting software experience preferred.
• Experience with Tax Credit, HUD, and/or Section 8 housing preferred.
• Proficiency with MS Word, Excel, Outlook; able to learn other software.

Responsibilities

• Assist the Property Manager in overseeing on-site operations and resident relations.
• Enter and maintain records in ResMan and complete financial transactions.
• Collect rent, fees, and payments; prepare bank deposits and reconcile accounts.
• Respond to resident service requests and resolve complaints with tact.
• Review invoices, manage vendor communication, and support budget targets.

Skills

Customer service

Interpersonal skills

Organizational skills

Communication

Education

High school diploma or GED

Tools

ResMan

MS Office

Job description

Fairfield Property Management is seeking an organized and outgoing Assistant Property Manager to join our team. You will support the Property Manager in overseeing the on-site operations of our multi-family community, interact with residents, collect rent, and coordinate service requests.

You will maintain records, assist with financial tasks, and ensure high standards of resident satisfaction. The role requires strong organizational skills and a customer-service mindset in a fast-paced