Assistant Property Manager

Fairfield Property Management; Daphne (AL); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k) matching

Dental insurance

Job summary

Fairfield Property Management is seeking an organized and outgoing Assistant Property Manager to join our team in Daphne, AL. You will support the Community Manager in overseeing on-site operations for our multi-family community, interact with residents, collect rent, and coordinate service requests.

The role emphasizes exceptional organization and strong customer service to create a great living experience.

Qualifications

• High school diploma or GED required.
• Property management or sales experience preferred.
• Experience with ResMan or similar software preferred.
• Professional, courteous, and patient demeanor with residents and staff.
• Proficiency in MS Word, Excel, Outlook; able to learn other software.

Responsibilities

• Support the Property Manager in overseeing on-site operations for the multi-family community.
• Process rent collections, postings, and other payments; assist in bank deposits and reconciliations.
• Maintain accurate records in ResMan and prepare financial reports.
• Review resident files and delinquency records; communicate on balances; assist collections and evictions as needed.
• Guide residents through leasing and application processes; support leasing team with sales strategies.
• Review vendor invoices; coordinate approvals and payments; communicate with vendors and owner.
• Be highly visible to residents; resolve complaints with patience and tact.
• Inspect property and schedule maintenance and vendor services.

Skills

Organizational skills

Customer service

MS Word

MS Excel

MS Outlook

Communication

Valid driver's license

Education

High school diploma or GED

Tools

ResMan

Job description

Benefits:

• Health insurance
• Paid time off
• Vision insurance
• 401(k) matching
• Dental insurance

Fairfield Property Management is seeking an organized and outgoing Assistant Property Manager to join our team! We're looking for a motivated individual who will support our Property Manager in overseeing the on-site operations of our multi-family community. As the Assistant Property Manager, you'll have the opportunity to showcase your exceptional organizational and interpersonal skills while providing administrative support, interacting with current and prospective residents, collecting rent, and coordinating prompt resident service requests. Your passion for customer service and keen eye for detail will have a direct impact on creating a great living experience for our residents.

Job Highlights

• Serves as the right hand to your Community Manager, assisting in leading property management operations to ensure financial targets and compliance standards are met
• Enters and maintains accurate records in the property management software (ResMan) and completes transactions by entering all required transaction in a timely manner
• Completes the daily transactions and tasks related to the financial operation of the community by collecting and posting rent, fees, and other payments, preparing daily bank deposits and reconciling bank accounts, preparing financial reports, and processing invoices and payables
• Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, implements procedures for collecting on delinquencies, and enforces the lease to maximize revenueFollows the Company's established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings
• Manages the leasing process by guiding new residents through each step, completing and verifying all lease applications and sharing results with applicants, as well as guiding the leasing team through effective sales strategies and follow-through
• Reviews and submits invoices from vendors, contractors, and service providers for payment by reconciling work performed or products purchased, obtaining community manager approval, coding charges to appropriate Chart of Account codes, and managing communication between the vendor/contractor, accounting, and the client/owner as needed
• Remains highly visible and available to residents and the public on a daily basis. Helps resolve any resident complaints or concerns with patience and tact
• Ensures the upkeep of the property by regularly inspecting the property and scheduling maintenance repairs and vendors as needed

Qualifications

• High school diploma or GED required
• Property Management or sales experience in leasing, retail, banking, or another related field preferred
• Prior experience using ResMan or other related property management accounting software preferred
• Ability to work in a professional, courteous, cooperative, tactful, and patient manner with residents, FPM employees, vendors, suppliers, and members of the public
• Proficiency in MS Word, MS Excel, MS Outlook, and ability to learn other software as needed
• Ability to maintain reliable transportation, a current and valid driver’s license, and vehicle insurance.

Benefits

• PTO and Paid Holidays: Embrace work-life balance and recharge with our generous paid time off and paid holiday policies.
• Comprehensive Benefits: As a full-time employee, you will have access to our competitive benefits plans, including medical, dental, vision, 401k, and more. Prioritize your health, secure your future, and gain peace of mind.

About Us

Since 1976, Fairfield Property Management has specialized in professional property management of luxury and affordable multi-family properties with a portfolio that spans across Louisiana, New Mexico, and Alabama. Our customer-first service has driven our exceptional reputation and growth. With an operational approach that is hands-on, we offer unparalleled expertise across property management functions - creating a seamless experience for residents and investors.

Come join our dedicated team and unleash your potential for growth and success. With ongoing training and development opportunities, you'll have the chance to expand your skillset and advance your career within our thriving organization. If you have a passion for customer service, great administrative skills, and thrive in a dynamic environment, we want to hear from you.